Senior Director Of Engineering

Job Description

Rail is set to dominate short and medium haul travel around the world. It’s faster, greener and more convenient than air travel, and it cuts down on the carbon emitting congestion of road travel. With the ongoing climate crisis it’s more important than ever to put this mode of transport at the forefront of people's minds. The trouble is, there’s been nothing modern about rail’s online customer experience… until now!

We are SilverRail, a global tech company delivering the digital infrastructure that opens up rail to the world. Our technology is powering rail and travel agencies across the globe, making it easy for people to choose rail and cut their carbon emissions.

We have been around for more than 12 years, with our teams now based globally from our bases in London, Boston, Brisbane and Stockholm. We believe in ‘fail-fast-fail-early’ to find innovative solutions to complex problems, and our agility and refreshingly novel approaches mean we have already developed into a force to be reckoned with.

But we have ambitions for so much more. With a raft of new clients joining us, and with our growth about to enter its prime, we aim to become the biggest player in the rail tech space.

The role

We are seeking a Senior Director of Engineering to join our team, playing a pivotal role in our growing global Engineering team here at SilverRail.

The Engineering team is responsible for ensuring the delivery of our product - on time, on budget, of the highest quality and efficiency - to the marketplace. The team works closely with the product management team, providing the technical architecture and engineering execution strategy to the product team's functional and non-functional requirements.

The Senior Director of Engineering is responsible for directly managing the development and quality assurance teams focused on our booking and payments platform. An important part of this is working with the product management team to define scope and deliverables to achieve the overall product plan and goals of the company. Additionally, this role will work with the relevant teams to optimize the operational deployment and support of the production systems to maximize velocity of code to production while protecting stability of the application.

The team is very collaborative, friendly and improvement oriented. Having fun while at work is a must! We support a flexible home working environment with travel into the London office once a week.

Responsibilities

• Work with Product Management and Technology Development to define the roadmap and go to market plan of our new booking and e-commerce platform
• Responsible for the delivery and technical execution

• As an integral partner to the leadership team, you'll share responsibility for leading the strategic planning for SilverRail’s booking platform
• Help refine and continuously improve methodologies for documentation, process, quality assurance across the software development lifecycle
• Help define QoS and SLA metrics for application performance, as well as building and managing a team to test and certify that all metrics are achieved or exceeded
• Build, grow and manage a team of professionals to ensure exceptional execution

About you?

Qualifications

• At least 5 years’ experience as a senior manager in bookings, e-commerce and back-end software development
• Responsible for the technical strategy and direction of the platform
• Ability to collaborate cross-functionally to develop and communicate the technical vision and strategy
• Passion and experience building a payment stack within order management or booking systems
• Experience with modern data storage using NoSQL
• Experience with Java, AWS, cloud native and managed services
• Experience with building RESTful Web services
• Experience with build, test and deploy automation (Continuous Integration and Delivery – CI/CD)
• Experience working with product management teams to define customer requirements
• Ability to, in conjunction with stakeholders, build realistic business plans and budgets
• Ability to collaborate with partner engineering teams on a highly technical product
• Demonstrated strong leadership and decision-making skills
• Demonstrated ability to manage a team across geographically distributed locations, with a mix of hybrid and fully remote teams

Knowledge & Skills

• Excellent interpersonal, analytic and problem-solving skills
• Extensive experience with building e-commerce or booking applications is essential
• Self-motivated, able to work independently and perform multiple tasks under minimal supervision
• Confidence to participate and contribute within a fast-paced, technically challenging, highly skilled and collegial development team
• Knowledge of the travel industry a plus

Why us?

• We have an average Glassdoor grade of 4.7 and 100% recommendation rates.
• We are a globally accredited Great Place To Work: https://www.greatplacetowork.co.uk/workplace/item/6789/SilverRail+Technologies&time=1683041411341#career
• We are an accredited flexible company and were named in Flexa’s Top 50 Most Flexible Companies: https://flexa.careers/companies/silverrail
• We utilise a hybrid working model, providing equipment for home working alongside visits to our beautiful central London office once a week.
• We offer a highly competitive benefits package including private healthcare and Perkbox rewards, as well as stock options that give you the chance to buy into SilverRail’s future.
• We provide a wealth of career development opportunities with training that is individual, focused on improving your skills and helping you become the best professional you can be.
• Our team’s health and wellness is genuinely important to us, so we offer a number of wellbeing seminars and membership to the #1 leading meditation app.
• We are the fourth company in the world to become reproductively responsible, accredited by Hertility providing educational workshops around women’s health, family planning and fertility as well as progressive leave policies & hormone testing
• A unique opportunity to work for a tech company that is helping the environment by revolutionising the way we travel.

Our values are simple: Do Good by working for a better tomorrow; Think Big Act Smart by being curious, adaptable and data-driven; and remember that through collaboration we will always be Stronger Together.

*We are a neurodiverse employer and are working hard to improve our recruitment processes, so if there is any way that we can make the recruitment experience better for you then please let us know in your application - all information will be treated as strictly confidential*