Utilities Principal Consultant Architect

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Position summary

What you’ll build in this role, you’ll lead Utilities customers through complex transformations—designing target architectures, decoupling billing where it creates value, and aligning business processes to clean-core SAP principles to drive measurable outcomes in cost-to-serve, reliability, and customer experience. You’ll define pragmatic, scalable roadmaps across SAP S/4HANA (S/4HANA) Utilities and adjacent solutions, safeguarding long-term platform stability while accelerating innovation. You’ll act as a trusted advisor to executive stakeholders and an architectural authority across functional teams.

Key responsibilities

• Architecture and solution design: Define end-to-end solution architectures across business processes, application components, integrations, and data flows; design target and transition states; apply clean-core and upgrade-safe extensibility patterns
• Utilities business perspective: Position Meter-to-Cash, Customer Service, Field Services, Device Management, and Advanced Metering Infrastructure (AMI)/Master Data Management (MDM) integrations holistically—not as isolated functions
• Onsite Billing (PROLOGA): Architect integration patterns across Onsite Billing, Industry Solution for Utilities (IS-U) with corresponding solutions, and external systems; advise on adoption strategies, performance, and regulatory scenarios
• Artificial Intelligence mindset & value: Identify and pilot pragmatic AI/automation opportunities (e.g., service request triage, billing anomaly detection, testing acceleration, documentation generation, KPI forecasting) with measurable outcomes and responsible AI guardrails
• Leadership & advisory: Lead executive workshops, roadmaps, assessments, and design governance; support pre-sales with feasibility, estimates, and solution narratives; resolve complex escalations across business and technical domains

What you bring — Must-haves

• 8+ years in SAP Utilities solution architecture, spanning end-to-end processes and integration design
• Proven experience with S/4HANA Utilities, including side-by-side extensions and clean-core–compliant patterns
• Hands-on architectural knowledge across IS-U and integrations with Onsite Billing (PROLOGA) and external platforms
• Strong advisory skills with executives and cross-functional teams; ability to produce high-quality roadmaps and design documentation
• Demonstrated AI mindset with pilots that improved cycle time, quality, cost-to-serve, or customer experience
• Languages: Native Portuguese and fluent English; Spanish preferred (advanced working proficiency)

Nice-to-haves

• Experience in billing decoupling and performance optimization
• Familiarity with Utilities regulatory frameworks across Brazil/LATAM
• Pre-sales experience for Utilities transformations
• Strong presentation skills for mixed audiences

Where you belong

• Join a collaborative Utilities practice that blends engineering rigor with business-first thinking. We mentor across seniority levels, share reusable patterns, and invest in certification and continuous learning.
• Work closely with Product Management, Sales, Services, Partners, and Customer Success to ensure consistent messaging and value realization.
• We welcome diverse experiences and non-traditional career paths, and we foster an inclusive environment where everyone can grow.

Work model Hybrid. Ability to work remotely and engage onsite at customer locations for key workshops, design sessions, cutover, and stakeholder alignment. Travel primarily across Brazil and LATAM; other regions as needed.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448219 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid