Sustainability Principal Chief Expert

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

As part of the SAP Sustainability Growth unit, this senior expert role is dedicated to transforming customers into intelligent, sustainable enterprises by demonstrating the value of ERP centric sustainability. The Global Sustainability team seeks candidates who are passionate about helping customers achieve their sustainability ambitions, not simply reporting on them.

The primary focus of the Sustainability Growth Unit is to drive further market penetration of SAP sustainability solutions across both private and public cloud customers by identifying and nurturing new, upsell, and cross sell opportunities. This includes safeguarding customer success across the customer value journey, navigating key stakeholders, and demonstrating the synergies and value across SAP’s Sustainability L1 solution portfolio, with a strong emphasis on expanding adoption within SAP install accounts.

The successful candidate will bring leadership expertise in cloud ERP transformation and a functional foundation in supply chain, finance, and BTP. The ideal candidate has an extensive internal SAP network can navigate SAP account team dynamics and partners, position the value of the Sustainability L1 portfolio, and drive next steps with critical executive stakeholders—including CSO, CFO, CPO, and CIO—leveraging the appropriate expert resources within SAP.

As part of a global Sustainability GTM community of subject matter experts, this role actively shares and applies learnings from peers to support continuous improvement. It’s a demanding set of skills and a unique opportunity for a true change maker in a unit of strategic importance.

Key Responsibilities

• Drives penetration of the Sustainability portfolio into both install base and net‑new accounts aligned to priority industries.
• Strategically nurtures sustainability initiatives in install base accounts, driving upsell opportunities.
• Positions Services or Partner portfolio with license opportunity where appropriate.
• Leads consultative customer engagements, with a broad understanding of underlying SAP solutions, business processes, and industry value chains.
• Uses a discovery‑based approach to uncover customer pain points and priorities, applying sustainability solution knowledge into compelling value propositions.
• Evangelizes SAP’s sustainability portfolio capabilities with account teams, including coaching and upskilling VAT team members through customer engagements and enablement to scale knowledge.
• Acts as the voice of the customer and field, providing feedback to Product Engineering and Marketing.
• Stays abreast of solution capabilities and roadmaps.
• Collaborates with the Sustainability Adoption team and partners.
• Leads and participates in best‑practice sharing with other Regional Sustainability Principals and Leads.
• Takes ownership of delivering on regional sustainability KPIs, including growing customer base/bookings and delivering successful go‑lives and references.

Collaboration with SAP Expert Community

• Leverages SAP’s internal expert network to assemble the right expertise for complex customer engagements and executive discussions, ensuring the strongest possible outcomes.
• Actively contributes to the global Sustainability GTM community by sharing best practices, playbooks, and field learnings to drive consistency, scale, and continuous improvement across regions.
• Partners with Sustainability Adoption, Product Engineering, Marketing, and the broader ecosystem to strengthen solution positioning and accelerate adoption aligned to customer needs.

Team Mentoring & Capability Building

• Serve as a mentor and role model for Sustainability Principals, VAT team members, and broader account teams accelerating capability development through real customer engagements and practical coaching.
• Coaches’ peers and junior team members on executive level storytelling, discovery led engagement, and outcome based value positioning for ERP centric sustainability level storytelling, discovery led engagement, and outcome based value positioning for ERP centric sustainability.
• Enables scale by transferring expertise across regions and teams through structured enablement, deal coaching, and repeatable best practice sharing within the Sustainability GTM community.
• Fosters a collaborative, high performance culture that encourages knowledge sharing, continuous learning, and consistent application of proven approaches.

Reporting

• This role reports to the Americas Sustainability Principal Director

Qualifications

• Customer focus.
• Experience developing and mentoring peers
• Knowledge of private and public cloud offerings, Finance, BTP, and Supply Chain portfolios.
• SAP customer executive facing experience in software sales/pre‑sales/consulting capacity.
• Knowledge and experience in Value Selling and RISE Value Framework.
• Bachelor/Master’s degree.
• 15+ years in sales, pre‑sales, sustainability, or consultative engagement.
• Ability to collaborate, drive teamwork.

Required Skills

• Ability to position the value of SAP’s private and public cloud offerings and Sustainability L1 solutions; passion to learn from other subject matter experts.
• Anticipate, recognize, and address customer challenges/issues/opportunities in a timely manner; manage risk and expectations.
• Experience leading and collaborating in cross functional teams (executive, peer, customer, services, partner). ‑functional teams (executive, peer, customer, services, partner).
• Ability to mentor peers to scale knowledge and drive to common purposes and goals.
• Proven ability to turn strategies into actionable plans, leveraging a matrixed organization to support change.
• Manage sustainability pipeline for assigned territory including opportunity identification, day to day tracking, and VAT collaboration. ‑to‑day tracking, and VAT collaboration.
• Strategic deal support for high-profile opportunities across Americas region
• High energy and commitment with a track record of delivering results in a sales/pre‑sales environment.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 271800 - 578700(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

We are ethical and compliant
Our leadership credo: Do what’s right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.

AI Usage in the Recruitment Process

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Requisition ID: 447227 | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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