Specialist - SAP Cloud Application Services

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Meet your team

SAP Cloud Application Services (CAS) provides a wide range of services for managing business process and application logic, data layers, application security, software releases, performance, integrations and adoption accelerator through a subscription. Our application experts are engaged across the customer lifecycle to understand customer’s needs, helping to define and scoping elements and outcomes aiming a delivery of service excellence.

What you’ll do

1. Business Operations
• Maintain P&L for the practice with focus on cost optimization
• Margin and cost analysis per service line with focus on productivity improvements
• Ensure timely entry of time in ESP and reconcile with payments and MU posting

1. Delivery Coordination
• Act as conduit between management and consultants
• Coordinate projects with consultants and mangers within practice
• Raise and mitigate risks for management attention

1. AMo Capacity Management

1. Manage global CoE suppliers to scale up and build factory model for Next Gen CAS services

1. Support in Global Supplier selection & rate card negotiation
2. Alignment with SAP’s Global Purchasing Organization (GPO)
3. Support purchasing guidelines
4. Support in alignment with regional SAP stakeholders

1. Reporting and Strategic Insights

1. Governance, Performance and Escalation Management for individual consultants
2. Generating reports (spend analysis, utilization, etc.)
3. Participate in resourcing (bid process)
4. Purchase order handling and staffing (Fieldglass)
5. Supplier On-boarding & Supplier performance management
6. Trouble shooting & Escalation handling
7. Accounting and controlling (time recording management, cost allocation procedures)
8. Reporting to senior leadership (quantitative metrics)

What you bring

Education and qualifications

• Graduation (B.E./B.Com/B.Sc.)
• Master of Business Administration (Mandatory)
• Certification in SAP Module
• Exposure to working in global teams

Required skills

• 1+ year of experience in IT Services Industry
• Flexibility to work with different time zones and regions and to handle multiple complex topics in parallel
• Good powerpoint and Microsoft word skills
• Ability to interact with key strategic stakeholders
• Analytical thinking and decision-making ability
• Strong problem-solving capabilities in complex environments
• Ability to work effectively as a member of a dynamic & global team
• Ability to establish solid working relationships with team members, suppliers and peer teams.
• Willingness to travel & Intercultural competences

Preferred skills

• Demonstrated history of ability to compute data, process and leverage for management reporting
• Mature individual with keen eye for detail
• Possess strong sense of teamwork, integrity, self-motivation and positive attitude

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 436584 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid