Solution Sales Expert - HCM

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role Overview

The Solution Sales Executive (SSE) Expert – HCM is a senior, quota-carrying role responsible for driving sustainable growth of SAP SuccessFactors by combining deep Human Capital Management domain expertise, strong business acumen, and end-to-end solution knowledge.

This role acts as the HCM Line-of-Business owner for assigned strategic accounts—shaping customer transformation agendas, accelerating cloud adoption (with a strong focus on AI-driven innovation), and delivering measurable business outcomes. The SSE Expert operates as a trusted advisor to C-suite executives, positioning SAP as a long-term strategic partner and market leader, while actively supporting the One SAP go-to-market strategy.

The role requires a minimum of 15 years of experience, including a proven track record of enterprise HCM solution sales over the most recent years, with demonstrated success in complex, multi-stakeholder SaaS environments.

What You Will Do

• Account Ownership & Strategic Leadership

• Serve as the HCM Line-of-Business owner for assigned accounts, owning the end-to-end HCM relationship.
• Develop and execute multi-year account strategies aligned with customer business priorities, SAP growth objectives, and overall account plans.
• Act as the primary HCM thought leader within the account, shaping executive agendas and transformation roadmaps.

• Customer Value & Transformation

• Lead the end-to-end customer value journey, applying deep HR domain expertise to assess current-state processes, identify value leakage, and design prioritized transformation roadmaps.
• Translate business challenges into outcome-based solutions that deliver measurable value across the employee lifecycle.

• Pipeline & Revenue Growth

• Proactively identify, qualify, and develop expansion and cross-sell opportunities within existing accounts.
• Build, manage, and forecast a robust HCM pipeline, and progress opportunities from discovery to close.
• Drive incremental pipeline creation, including whitespace and net-new opportunities.

• Innovation, AI & Go-to-Market Leadership

• Lead go-to-market efforts for new HCM capabilities, with particular focus on AI-powered innovations.
• Engage early with customers to validate use cases, gather feedback, and influence SAP product direction.
• Position AI as a practical business enabler, not just a technology feature.

• Executive Engagement & Value Storytelling

• Co-create compelling executive-level value narratives and ROI business cases in partnership with Value Advisors.
• Lead strategic discovery sessions and executive workshops to align stakeholders, shorten sales cycles, and move beyond traditional RFP-driven selling.

• Commercial Ownership

• Lead complex commercial discussions, including pricing, contract structures, and cloud revenue models.
• Balance customer expectations with SAP’s profitability, long-term value creation, and strategic positioning.

• Adoption, Consumption & Customer Success

• Partner with Customer Success and adoption teams to drive solution usage, monitor consumption metrics, and address risks.
• Support renewals, manage escalations, and secure customer references and success stories.
• Ensure value realization is continuously measured and expanded over time.

• Governance & Relationship Management

• Build and maintain strong C-suite and buying-center relationships, converting executive sponsors into long-term advocates.
• Lead Quarterly Business Reviews (QBRs) focused on adoption, innovation, risk mitigation, and growth opportunities.

• Ecosystem & Partner Collaboration

• Work closely with strategic partners and systems integrators (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-develop solution proposition and joint go-to-market strategies.
• Maintain strong partner relationships at account level to accelerate customer outcomes.

• Cross-Functional Orchestration

• Orchestrate execution across Sales, Product, Marketing, Solution Architecture, and Delivery teams.
• Ensure alignment, clear ownership, and disciplined execution across the entire go-to-market engine.

• Continuous Learning

• Maintain deep, current knowledge of SAP HCM solutions, adjacent technologies, and competitive offerings.
• Use industry and competitor insights to position differentiated solutions and win competitive deals.

What You Bring

• 15+ years of enterprise experience in software sales, consulting, or HR practitioner roles, with a strong quota-carrying track record in complex, high-value engagements within the Saudi market.
• Proven success selling HCM / HR technology solutions in KSA, including large public sector, Giga Projects, semi-government, and leading private-sector enterprises.
• Deep understanding of Saudi labor regulations, including Saudization (Nitaqat), GOSI, Mudad, labor law compliance, auditability, and data privacy requirements—and the ability to translate these into compliant, value-driven HCM solutions.
• Demonstrated ability to build and sustain trusted executive relationships with C-suite, HR leaders, and government stakeholders in KSA, navigating complex decision-making and governance structures.
• Strong experience working with Vision 2030 transformation programs, positioning HR as a strategic enabler of national workforce localization, productivity, and digital transformation goals.
• Expertise in multi-stakeholder, long-cycle SaaS sales typical of the Saudi market, including commercial negotiations, procurement processes, and executive steering committees.
• Deep HCM domain knowledge combined with a strong understanding of AI, automation, and data-driven HR innovation, and the ability to position AI responsibly within local regulatory and cultural contexts.
• Proven ability to quantify business value and ROI, including workforce productivity, cost optimization, compliance risk reduction, and employee experience improvements—tailored to Saudi business priorities.
• Experience collaborating with local and global systems integrators and consulting partners operating in KSA (e.g., Accenture, Deloitte, PwC, EY, local SIs), driving joint account success.
• Strong stakeholder management and influence skills in a matrixed environment, with the ability to align global SAP strategies to local market needs.
• Cultural fluency and credibility in the Saudi market, with the ability to operate effectively across Arabic and English business environments.
• Willingness to travel within the Kingdom and engage deeply with customers on-site to support strategic initiatives and executive engagements.

Due to local Saudization mandates, only Saudi nationals can be considered at this time.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445134 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid