Solution Architect - SAP Business Network Product Success

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• You will work closely with customers, system integrators, SAP Customer Success, SAP product managers, and SAP engineers.
• You will exhibit deep software architecture expertise and create high-quality solutions for customers. This will involve working with customers on concepts, and then at a deeper technical level by performing your own PoCs, trying things out, writing scripts, testing if things really work as promised or expected, and recording demos of end-to-end scenarios.
• You will help to successfully implement customers, drive customers to adopt / consume our solutions, and increase utilization of those solutions.
• You will collect and analyze qualitative and quantitative data from your customer engagements, then present insights and recommendations to product management to improve product strategy and decision making.
• You will create and publish customer and partner-facing content that will describe best practices, provide tips and tricks for successful product implementation, and create a sense of community for professionals working in and around our products and solutions.
• During customer engagements, you will support the creation of a combined product vision of SAP Business Network and other SAP products and partner solutions.
• You will be involved in customer escalations, working with colleagues, partners, and SAP executives to manage and resolve.

What you bring

• Minimum of 5 – 6 years of experience as a consultant, developer, or support engineer in one or more of the areas mentioned above.
• Advanced understanding of S/4 TM, S/4 Plant Maintenance, SAP ERP, SAP Ariba Solutions, and the SAP Business Network Technical Architectures.
• SAP Certifications in any of the following solutions: SAP Business Network for Supply Chain, SAP Business Network for Procurement, SAP Ariba Integration with Cloud Integration Gateway, SAP Ariba Supplier Management, SAP IBP for Supply Chain, Transportation Management in SAP S/4 HANA, SAP Integration Suite.
• A strong technical background (e.g., experienced in reviewing configuration, testing, issue replication, troubleshooting). You are not afraid of getting into a technical discussion with our developers.
• Experience in technical integration to SAP Business Network, general middleware concepts, and REST APIs.
• Demonstrated executive presence and experience presenting to executive audiences as part of a broader practical experience working directly with large enterprise customers, SAP implementation projects, service deliveries and/or project management.
• Experience working well in a team-based environment, including strong collaboration with co-workers and a deep appreciation of the importance of communication and feedback.
• Ability to work under pressure, in critical situations and under tight deadlines while bringing strong interpersonal communication and facilitation skills.
• Ability to take ownership of requests, to drill down into technical issues, troubleshoot and solve complex and detailed problems.
• Ability to deliver clear, concise presentations and present complex information in a clear and precise manner.
• Willingness and ability to travel to customers.
• Fluent English

Where you belong

Do you have a passion for the successful implementation of procurement and supply chain network products and solutions with the largest, most complex companies in the world? Do you love to work with executive and technology professionals in a very dynamic environment? Do you like to be challenged by innovative applications built on the latest technology? Our team could be a great fit for you. We are the SAP Business Network Product Success team, and we have an unwavering commitment to make our customers successful. For us, customer comes first.
SAP Business Network Product Success supports our strategic customers in their digital transformation. We drive the adoption of SAP Business Network Solutions and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443151 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid