Solution Architect (m/f/d)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

GCO IPE&D Infrastructure and Solution Engineering is the team behind SAP Cloud Infrastructure (SCI) — SAP's sovereign-grade IaaS platform running across 15+ SAP-owned data centers worldwide. We build and operate the infrastructure that powers SAP's most security-sensitive customers: government agencies, defense contractors, and critical national infrastructure.

We are looking for a hands-on Solution Architect to join our Germany-based team. You own the customer relationship and the architecture — from the first engagement to the validated solution. You work in a Buddy pair with a Solution Engineer — you lead the customer conversation and own the architecture, your SE drives the technical execution. Both roles require deep technical engagement. This is not a pre-sales role. You are accountable for the outcome.

Our customer base spans both external and internal: government agencies, defense contractors, and regulated enterprises on the external side — and SAP's own business lines including BTP, HANA Cloud, S/4HANA, and Ariba on the internal side. Engagements range from enterprise-scale cloud migrations to sovereign cloud deployments with the most stringent security and compliance requirements in the industry.

The Role

• Customer Engagement Leadership: Own complex technical engagements end-to-end — from requirements intake to validated architecture. You are the primary contact for your customers and responsible for their technical success on SCI.

• Architecture Recommendations: Develop architecture proposals for demanding infrastructure requirements — network integration, sovereign cloud, security isolation, compute. You make the call and stand behind it.

• Gap Identification & Product Feedback: Identify platform gaps that block customer success. Translate them into precise specifications for Product Management and Engineering — this is how the platform improves.

• Buddy Model Leadership: Lead your SA+SE pair. Guide your SE Buddy into the right engagements, review their ADRs, and ensure knowledge stays in the team — not just in one person's head.

• Reusable Assets: Contribute blueprints and whitepapers that the whole team builds on. Good architectural work should never be redone from scratch.

What you bring

We are looking for someone who is technically credible, customer-facing, and comfortable making decisions under ambiguity. You lead a conversation in a room full of engineers and executives — and earn the trust of both.

• 7+ years of relevant experience as a Solutions Architect, Senior Cloud Engineer, or Technical Account Manager

• Broad technical understanding across multiple domains — network, compute, storage, security — you don't need to configure everything yourself, but you need to know when something is wrong

• Experience with at least one major cloud platform (AWS, Azure, GCP) — OpenStack experience is a strong plus

• Proven experience leading customer-facing technical engagements — workshops, architecture reviews, blocker resolution

• Strong written and verbal communication — you can run a customer workshop and write an executive summary the same day

• Degree in Computer Science, Applied Sciences, or equivalent practical experience

• Fluent in German and/or English — German is a strong advantage for our public sector and defense customers

Meet your Team

The PlusOne Solution Engineering team is a small, senior group operating at the intersection of infrastructure engineering and customer success. We are embedded in GCID — the organization running SAP's global cloud infrastructure. You will work closely with network engineers, product managers, and directly with customers ranging from federal agencies to global aerospace companies.

We value people who make themselves useful, document what they learn, and are honest about what they don't know yet.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 440951 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Berlin, Walldorf, Dresden #LI-Hybrid

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