Solution Advisor Senior Specialist - BJ

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Solution Advisor

Responsible for sales presentations and product demonstrations pre-sales and/or post-sales. Delivers, helps develop, and maintains standard product demonstrations and materials to secure business and increase revenue. Understands business and industry; helps customers realize return on investment and drives knowledge into sales force.

Career Level Description

T3 (Senior)

​Accountability

• responsible for delivery of outcome of assigned projects or areas of responsibility
• internally recognized senior on complex technical and business matters
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
• collaborates in devising long-term concepts
• may include team lead or supervisory responsibilities

Complexity

• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
• works independently on topics while setting priorities having sole responsibility
• provides regular project status and updates
• decisions/solutions can enhance essentially current and future design and strategy
• enhance complex systems & processes

Experience

• advanced technical or business skills and special knowledge in one / several areas
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
• typically several years experience with increasing amount of responsibility

Communication

• builds and maintains partnerships with internal and external customers and partners
• contributes actively to build common ground for cooperation
• communicates clear and conveying processes & policies in a way that others can understand
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Key Responsibilities & Tasks

Role Purpose

To drive customer success and revenue growth by aligning SAP solutions with customer needs, fostering early engagement, and delivering impactful experiences that maximize customer value and ensure high renewal rates.

Key Responsibilities
include but not limited to:

• Engage customers early in the sales cycle, matching needs to SAP solutions, and advising account teams on opportunities based on success probabilities and strategic account positions
• Develop and deliver compelling stories and demonstrations that illustrate differentiated business outcomes, utilizing standard messaging and digital assets throughout the customer journey
• Collaborate with customers and partners to co-create an agreed-upon SAP vision, aligning messaging and gaining customer trust
• Ensure world-class customer experiences in critical segments, driving adoption and consumption to maximize customer value
• Continuously explore and communicate the added value of SAP solutions to each account, supporting the process of value expansion and increased revenue.
• Has experience in lead ERP Sim workshop / AI discovery workshop.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 441748 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid