Services Senior Account Executive-South Korea

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Want to be part of something groundbreaking happening in SAP Cloud Success Services?
This position has a high level of responsibility and visibility within SAP Customer Success and is seen by SAP Cloud Success Services leadership as critical to write The Next Chapter of Services.
Working hand-in-hand with multiple stakeholders across service, license and APJ/Global leadership team, the Senior Services AE owns the Services booking and revenue at the account level and has full accountabilities for all stages of the customer transformation journey, across services sales, transformation delivery and customer success.
The role requires a highly motivated, senior professional with an enterprising mindset and strong business acumen who can cultivate relationships with the c-suite and partners, navigate comfortably across sales and delivery teams, and would like to play a central role in delivering our strategy. The role will orchestrate SAP resources to make the customer strategy come to life.

Key to your success as Service AE will be:
Account and Stakeholder Management: Ability to work with the customer and focus on customer success, transformational outcomes, driving customer loyalty, satisfaction and renewals. Desire to lead people through a vision and drive the relationship at C-level in tight collaboration with the Global Account Director and/or Managing Partner and internal stakeholders.
Sales: Accountable for all sales-related activities including account planning, forecasting, reporting, opportunity origination, opportunity management, proposal and deal closing. Focus on expanding the SAP footprint at the customer by driving profitable revenue growth across all lines of business. Service sales and delivery experience for large enterprise would be critical.
Leadership: Inspire customers, partners and internal resources to secure timely results, integrating strong disciplines and collaborative outcomes. Ability to communicate with diverse internal stakeholders based on the knowledge of service business operation and delivery model. Building presence to CxO level is required for managing and leading clients’ expectation.

Experience
• 10+ years of proven experience in managing large and complex enterprise accounts, leading cross‑functional teams, and developing account plans
• Strong capability in service offering design and proposal leadership with VAT is required
• Deep understanding of SAP cloud services structures and offerings
• Customer‑centric mindset with the ability to align solutions to customer needs
• Strongly preferred
○ Consulting experience: sell and delivery experience, particularly in large‑scale PI, system implementation, or PMO roles
○ Expertise in AI

Soft Skills
• Strong structured communication and consultative skills, with the ability to engage effectively across all levels, including CxO‑level stakeholders
• Strong influencing skills with empathy, including the ability to communicate across cultures and audiences using insightful questioning and storytelling
• Digital leadership capability, including experience in managing virtual teams, leveraging digital platforms, and driving business development through effective networking

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Employment Type: Full time permanent
Probation Period: 3 months from the date of hire (extendable if necessary)
The detailed working conditions will be subject to the employment agreement
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AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 454695 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid