Services Engagement Associate (m/w/d) - Premium Engagement Germany

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Das werden deine Aufgaben sein

• Planung und Umsetzung einer kundenindividuellen Roadmap zur digitalen Transformation mithilfe unserer Premium Engagement Services
• Orchestrierung zum Aufbau und Realisierung von Prototypen zur Förderung innovativer Geschäftsszenarien
• Entwicklung eines Serviceplans zur technischen Absicherung geschäftskritischer Prozessszenarien und dessen Implementierungen/SAP-Landschaft
• Koordination von Servicelieferungen (insbesondere Positionierung & Scoping) und Nachhalten der Ergebnisse/Empfehlungen
• Business Development Aktivitäten sowie die betriebswirtschaftliche Steuerung des Kundenengagements
• Unterstützung des Kunden als Eskalationsinstanz in kritischen Situationen
• Stärkung der interdisziplinären Zusammenarbeit – intern wie extern

Das solltest du mitbringen

• Ein abgeschlossenes Studium im Kontext IT, Betriebswirtschaft und/oder technischem Schwerpunkt
• Verständnis von strategischen Unternehmenszielen, Geschäftsprozessen und Industrietrends, insbesondere Industrieexpertise und ein Verständnis der relevanten Unternehmensprozesse in einer der folgenden Industrien Fertigungs-, Automobil- und/oder High-Tech-Industrie
• Services Industry Public & EnergyProcess, Consumer & Life Science Retail
• Erste Erfahrungen im Projektmanagement und in der Steuerung von Teams im internationalen Umfeld
• Analytische Problemlösungskompetenz und eigenverantwortliche Arbeitsweise gepaart mit ausgeprägte Kommunikations- und Organisationsfähigkeiten
• Begeisterung für technisch bedingte Innovationen und disruptive technologische Trends
• Erste Kenntnisse im Bereich SAP Business Technology Plattform, S/4HANA oder Solution Manager sind wünschenswert
• Fließende Deutsch- und sehr gute Englischkenntnisse

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 441530 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 60% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany #LI-Hybrid

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