Service Engagement Architect

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP is looking for a DMLT Service Engagement Architect. The architect acts as the critical bridge between complex SAP RISE/Cloud ERP transformation challenges and the specialized capabilities of the SAP Data Migration & Landscape Transformation (DMLT) Service Portfolio. This is an end-to-end solution role, responsible for orchestrating presales, technical bid strategy, and defining the complete architecture for major data initiatives.

You will combine technical and functional knowledge of SAP data structures with an acute sense of user empathy and a strategic, analytical mindset, ensuring the proposed solution not only meets the client's executive vision but also delivers practical, high-value outcomes for transformation execution.

What you will do:

• Orchestrate end-to-end presales and solutioning for SAP RISE and cloud ERP transformations driving technical and functional delivery for data migration and transformation initiatives as per SAP DMLT Service Portfolio​
• Engage in strategic selling, lead technical bid management, solution demonstrations, and presentation of SAP RISE/BDC/AI capabilities, ensuring alignment between customer executive vision and technical solution mechanics.
• Own assigned incoming opportunities start to finish and actively manage presales cycles in partnership with sales, customer, and SAP subject experts (Platform, Functional, SAP DMLT, Others).
• Collaborate closely with customers to assess transformation requirements, by quickly ramping up on DMLT Service portfolio to manage the Opportunity pipeline with limited support.
• Collaborate with customers to understand their transformation needs
• Lead and deliver technical assessment workshops with customers to define project scope
• Define solution approach and business blueprinting for data migration and data transformation projects
• Discuss the DMLT solution portfolio with customers and sales teams to generate demand
• Assist in the development of the overall project plan (scoping process) as well as individual work plans
• Handle all incoming enquiries and opportunities on a timely manner by actively engaging with the customer, sales teams and subject matter experts
• Drive the adoption of DMLT Automation topics within customer projects

What are we looking for:

• 10+ years experience SAP services sales or presales
• 5+ years experience in Bid approval and bid management process
• Good understanding of how M&A, divestiture and data transformation projects are executed
• Basic understanding of SAP FI, SAP CO, SAP MM and SAP SD. You should be able to articulate the process flows and impact on the services being offered from SAP DMLT leveraging the existing knowledge base.
• Deeper business and functional understanding in at least one of these topics: Finance, Logistic, BW and BDC, Data Integration
• Experience in SAP S/4HANA Data Migration and the different transition scenarios.
• SAP Project Management Experience to quickly create draft project lans, RACI's, SOW's
• Strong leadership skills with the ability to lead customer engagements at an executive level
• Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences
• Ability to estimate the financial impact of various solution architecture alternatives
• Proven experience with delivering services in a remote environment with various key stakeholders and various remote teams.
• Proven expertise and commitment to knowledge management and mentoring
• Experience with license and services pre-sales activities
• Bachelor’s Degree in Computer Science or related fields

About the team:

Data Management and Landscape Transformation (DMLT) is a global Service Delivery organization within SAP’s Board Area Customer Service & Delivery, with more than 300 consultants worldwide.

We help our customers define their data and transformation strategies, plan and execute complex business and technology transformations, and shape their path into the digital economy. Our mission is to enable customers’ businesses to intelligently connect people, data, and processes — ensuring that data becomes a true asset for innovation and sustainable growth.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439605 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid