Service Architect - SAP Global Cloud Operations, Enterprise Cloud Services

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you`ll do:

Following are the key tasks that this role will perform:

• Act as named SAP engineer for large and strategic EOS customers in the region, addressing architecture related topics and challenges throughout the customer lifecycle
• Interact with Pre-Sales and Sales on deal requirements (customer focused solution design)
• Support ECS Delivery and ECS Customer Delivery Engagement in critical customer situations and projects
• Engineering and prototyping of new services as part of the ECS CTO innovation and engineering process

What you bring:

• Degree in Engineering or Computer Science, Business Administration
• High proficiency in customer communications, project management and presentations
• High proficiency in the SAP product portfolio, offerings, and industry solutions.
• Good understanding of SAP solutions (releases, platform interdependencies etc.)
• Good understanding of ITIL based operational aspects (Application or Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscaler (AWS, MS Azure or GCP)
• Willingness to travel customer related.
• Fluent English is a must, German is beneficial.

Meet your team:

SAP GCO ECS is the organization that manages the Private Managed Cloud Business, first and foremost supporting customers business transformation with the RISE with SAP offering. We support 5000+ customers and continue to expand massively. CAE Service Engineering is focusing on new solution enablement in Cloud Architecture and Engineering.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446520 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid