(Senior) Specialist for Management System Implementation (m/f/d)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

In the QMS (Quality Management System) Foundation Office, you’ll drive operational excellence and evolution of the SSE (Support, Service, and Engagements) Management System—a critical framework ensuring quality, security, and compliance across SAP’s global service operations.

You’ll manage the SSE Management System’s scope and core documentation, ensuring alignment with ISO 9001 and ISO 27001 requirements. You’ll maintain the Statement of Applicability (SoA) and drive security control implementation, contributing to SAP’s world-class certification standards.

Managing Corrective and Preventive Actions, you’ll facilitate systemic improvements and stronger processes. You’ll prepare annual Management Reviews for senior leadership, providing visibility into system performance and opportunities.

As key liaison for internal and external ISO audits, you’ll ensure audit readiness and represent the organization during certification. Your work enables SAP to maintain certifications and serve millions of users globally.

Working at the intersection of quality management, information security, and compliance, you’ll collaborate across SSE, Cloud organizations, and Lines of Business—shaping a management system spanning SAP’s global support and service delivery.

What you bring

• 3-7 years managing/implementing/auditing ISO 9001 Quality or ISO 27001 Information Security Management Systems
• Strong understanding of QMS/ISMS frameworks, auditing standards, process and risk management
• Strong stakeholder management and English communication skills
• Strong project management, organizational skills, attention to detail
• Ownership-oriented mindset: you take initiative and work independently in virtual teams
• Critical thinker and quick learner balancing innovative problem-solving with compliance rigor
• Bachelor’s degree Computer Science, Engineering, Information Security, Business Administration or comparable

Where you belong

You’ll join a team striving for operational excellence. Our culture values collaboration, precision, and innovation. Thrive working autonomously with international colleagues, balancing structure and adaptability.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448065 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Berlin #LI-Hybrid

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