SAP Support iXp Intern (f/m/d) - User Experience Research

Job Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Support iXp Intern (f/m/d) - User Experience Research

Location: Walldorf/Rot, Germany

Internship duration: 6 months

• Project scope and deliverables – Supporting the design and adoption of Integrated Support Environment apps as well as assessing their expected impact and ROI
• Business impact – Apps and processes seldom have metrics in place that meaningfully capture impact. This is essential especially given the rise of AI, with many business leaders struggling to robustly quantify the gains
• Team environment and collaboration – With our UI lead in Dublin, and research lead in Walldorf/Rot
• Learning opportunities – Applying psychological theory to practice in large and dynamic workplace

What You’ll Bring

We’re looking for someone who takes the initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Student (f/m/d) at a university or a university of applied sciences

• Educational requirements: Psychology, user experience and design, human computer interaction (HCI), and related fields
• Experience level and background: Postgraduate, ideally with a masters and proven research skills
• What technical skills are essential vs. nice-to-have? Human behavioural research study deign and execution, essential, within the context of digital work a plus
• Soft skills will thrive in this team/role? Clear communication of complex concepts to diverse audiences
• Language requirements (specify level: Fluency, basic understanding, A-C levels, etc.): Strong English language skills
• Working from the office is not always required / but in the first few weeks advantageous

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
   
   
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
   
   
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

What is the team culture like? - Highly creative, diverse and motivated. We develop the environments and workflows that support thousands of engineers and millions of customers.
What type of person will thrive here? - A self-motivated, curious mind, willing to question the status quo and explore novel solutions.
What growth opportunities exist? - Applying theory to practice, engaging with cutting edge technology and talented colleagues, in a global market leader.
What makes this workplace special? - One of the best working climates at SAP, consistently scores extremally highly on employee feedback surveys, and is extremely well respected by other teams and business units.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445065 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid