SAP Sovereign Cloud Senior Business Analyst

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the Team

The Sovereign Cloud Automation & Tooling (SAT) team is responsible for designing and delivering secure, compliant, and automated operational tooling for SAP’s Sovereign Cloud customers. One of our key offerings is the Operations Control Plane (OCP) — a platform that enables seamless provisioning, monitoring, and lifecycle automation for cloud infrastructure in regulated markets such as the UK, Canada, Australia, and upcoming sovereign regions.

Role Overview

We are seeking a Senior Business Analyst with deep experience in cloud platforms, enterprise tooling, and agile product development to support the design and continuous evolution of the OCP. This role will serve as the bridge between business stakeholders, product owners, and engineering teams, ensuring requirements are clearly understood, aligned with compliance goals, and delivered with impact.

You will play a critical role in defining user journeys, translating complex functional needs into product backlogs, and enabling scalable, secure cloud automation aligned with sovereign principles.

Key Responsibilities

• Collaborate with stakeholders (Product Owners, Engineering, Security, Regional Ops) to gather, analyze, and document business and technical requirements for the OCP platform.

• Translate business goals into clear user stories, process flows, and functional specifications aligned with agile delivery models.

• Support roadmap planning, sprint prioritization, and backlog grooming in partnership with Product Management and Scrum teams.

• Facilitate workshops and stakeholder discussions to define end-to-end use cases, especially for provisioning, monitoring, and lifecycle automation workflows.

• Ensure requirements incorporate compliance, security, and regional sovereignty mandates.

• Conduct gap analysis and impact assessments when introducing new features or changes across interconnected systems (SPC, CRM, SAT tools).

• Partner with QA and UAT teams to validate deliverables against original requirements and business expectations.

Qualifications

• 8+ years of experience as a Business Analyst in enterprise software or cloud infrastructure domains.

• Strong understanding of cloud operations, automation tooling, and/or ITSM processes.

• Proven experience working on platform development, product roadmaps, or enterprise-scale solution design.

• Skilled in writing user stories, acceptance criteria, wireframes, and process documentation.

• Familiarity with tools such as JIRA, Confluence, BPMN, Figma, or Visio for documentation and collaboration.

• Excellent communication, stakeholder engagement, and cross-functional coordination skills.

• Ability to work in fast-paced, distributed, and multi-regional teams.

• Due to the potentially classified nature of our work, you might required to subject yourself to a governmental security clearance process (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels)

Preferred Skills

• Knowledge of Sovereign Cloud, Public Sector, or regulatory compliance frameworks (e.g., UK Cyber Essentials, GDPR).

• Familiarity with SAP internal systems like SPC, CRM, SolMan, or other provisioning and automation platforms.

• Understanding of DevOps, CI/CD, and infrastructure-as-code concepts is a strong advantage.

• Certification in Business Analysis (CBAP, PMI-PBA) or Agile (Scrum Master, Product Owner) is a plus.

Why Join Us?

Be a key enabler in SAP’s sovereign transformation journey. Shape how regulated governments and industries provision, automate, and govern their cloud landscape with confidence.

#SovereignCloudCareers

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420871 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.