SAP Operations Adoption Associate

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do

Drive Adoption Across the PE Portfolio

• Support marketing strategies to increase engagement with PE services and innovation topics
• Support the adoption of strategic services and innovation offerings at Premiums Services Americas customers & Max Success Plan
• Involved in campaigns across digital, social media, and a mix of virtual and in-person channels

Event Strategy & Execution

• Support the planning and execution of major customer-facing events, including SAP Sapphire, MaxAttention Forums across the Americas, and the MaxAttention Summit in Germany
• Coordinate end-to-end event logistics, including communications, landing pages, registration tracking, on-site readiness, and post-event follow-ups
• Manage stakeholder communications and event registration processes to ensure seamless participation, alignment and engagement
• Support the planning, delivery, and follow-up for both regional and global PE events with a strong focus on measurable impact – tracking key outcomes such as customer attendance, engagement, follow-up actions, and solution adoption progress

Innovation Workshops Support

• Coordinate the delivery and structured follow-up of Max Attention Innovation Workshops in collaboration with SPMs, TQMs and Americas Delivery Hub
• Support SPMs & TQMs to by enabling consistent communication, documentation and follow-up motion that help drive customer engagement around innovation topics as part of the broader Premium Engagement strategy
• Create workshops invitation templates, messaging frameworks, and targeted outreach materials to ensure consistent and scalable communication.
• Support re-engagement strategies, and structured content plans that reinforce workshop objectives and drive follow-through on customer actions
• Support the maintenance the measurable impact by ensuring workshops include clear objectives, defined follow-up steps, and mechanism to track customer progress and engagement.

Tool Adoption & Internal Enablement

• Support adoption of internal tools (e.g., CALM for Services Issues & Actions), ensuring tool hygiene, data quality, and operational alignment
• Create and maintain internal templates, communication assets, and documentation to streamline processes

Stakeholder & Community Engagement

• Support SPMs, TQMs & Americas Delivery Hub, and global leads to support customer-specific requests, innovation alignment, and communication strategies
• Build and maintain engagement platforms (e.g., Teams communities) to enable communication and knowledge sharing across the SPM & TQM colleagues
• Manage collaboration platforms for effective cross-team coordination and internal enablement

What you bring

• Proven ability to manage digital, social, virtual, and in-person engagement channels
• Bring deep familiarity with SAP Services strategy and hands-on knowledge of PE delivery models to ensure alignment and relevance across all activities
• Strong experience organizing and executing global events with both internal and external stakeholders
• Skilled in working across global teams, time zones, and all levels of seniority
• Familiar with SAP tools and systems (e.g., CoPilot, Joule, Teams, CALM, HEP, Excel, PowerPoint, Adobe) and reporting mechanisms
• Highly organized with strong project management skills and sharp attention to detail
• Proactive, resourceful, and results-driven with a “can-do” attitude
• Innovative mindset with a passion for introducing new ideas and improving internal processes
• Comfortable multitasking and managing multiple priorities in fast-paced environments
• Eager to learn, open-minded, and flexible in adapting to new challenges
• Committed to delivering customer value through strategic innovation and operational excellence
• Willingness to travel for events and meetings as needed
• Excellent communication, collaboration, and stakeholder engagement skills

Meet your team

You will join a collaborative; forward-looking team focused on accelerating innovation and strategic adoption across SAP’s most valued customers. Your work strengthens global-to-regional execution, drives customer engagement, and contributes to measurable outcomes across the Premium Engagement portfolio.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 59,900 - 101,700 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447702 | Work Area: Corporate Operations | Expected Travel: 0 - 20% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid