SAP NS2 Vice President, Applications and IT Services

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP NS2 Vice President, Applications and IT Services

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

This position requires access to customer data; Must be a U.S. citizen. SAP NS2 does not offer Visa sponsorship for this role. All internals must have manager’s approval to transfer.

The Vice President, Applications & IT Services is accountable for the enterprise roadmap and operational excellence of SAP NS2’s internal business systems, cloud and on‑prem infrastructure, and modern workplace services. This leader ensures services are secure‑by‑design, high‑performing, and compliant, while continuously evolving capabilities to meet business outcomes and mission needs. The role stewards service reliability (SLA/SLO), drives automation and modernization, and orchestrates delivery across employees, contractors, and managed service providers (MSPs). This role will report to the SAP NS2 CIO.

Responsibilities:

• Manage delivery of business systems and IT infrastructure aligned with NS2 business strategy and requirements
• Work with senior leadership and other SAP NS2 stakeholders, including IT team members, security and technical staff and functional managers in support of the business systems
• Oversee the portfolio of internal business systems (e.g., S4/HANA ERP/financials, HRIS, CRM, service desk, analytics) and emergent SAP technologies; drive integration via Business Technology Platform (BTP) middleware and data pipelines to enable end‑to‑end business processes.
• Establish product roadmaps, intake/prioritization, and value realization metrics in partnership with functional leaders (Marketing, Sales, Legal, HR, Finance).
• Lead delivery of modern workplace services (help desk, email, endpoint/device, server/network support) with a focus on reliability, user experience, and cost efficiency.
• Institute ITIL v4‑aligned service management across incident, problem, change, request, and asset/CMDB accuracy; define SLAs/SLOs, error budgets, and operational KPIs
• Embed secure SDLC and zero‑trust principles across platforms; partner tightly with Security on vulnerability management, identity governance, endpoint hardening, and data protection.
• Ensure alignment with U.S. government frameworks (NIST 800‑53, FedRAMP, RMF) and enterprise risk management processes; lead audit readiness and corrective action plan
• Work with technical and non-technical teams for efficient and effective resolution of business systems service issues and escalations

Minimum Requirements:

• Willing to travel domestically 0-30%
• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Engineering, or Business Administration; 20+ years of technical experience with progressive leadership responsibilities.
• 10+ years of technical project/program management leading complex, cross‑functional initiatives.
• Deep knowledge of business functions (Marketing, Sales, Legal, HR, Finance) and the systems that enable them.
• Robust experience (10+ years) managing workloads across Azure, AWS, and other cloud service providers (including GovCloud where applicable).
• Demonstrated success leading cross‑functional, distributed teams and integrating delivery across multiple MSPs.
• Excellent written and oral communication skills with the ability to present business and technical topics to executives, customers, peers, and staff.
• High standards for work ethic and quality
• Ability to obtain and maintain a U.S. government security clearance

Preferred Requirements:

• Expertise with Microsoft and Apple operating systems; enterprise endpoint management (Intune, JAMF), secure collaboration (M365 GCC/GCC High), and modern device lifecycle.
• Experience with Risk Management Framework (RMF), FedRAMP, and Agile/Scaled Agile (Scrum, SAFe) delivery practices.
• Familiarity with NIST 800‑53 and related NIST guidance; ITIL v4 certification, PMP, or equivalent program leadership credentials.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 244700-553900USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

We are ethical and compliant
Our leadership credo: Do what’s right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451296 | Work Area: Information Technology | Expected Travel: 0 - 30% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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