SAP NS2 Sr. DevOps Engineer

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US Citizen; this position requires access to customer data.

All internals must have Manager’s approval to transfer.

Candidates must be within commutable distance to Austin, TX with the expectation to be in office 3 days per week.

Our Cloud Infrastructure Platform Engineering team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams to deliver adaptable and scalable code that meets the requirements of our diverse clientele. We are looking for a highly detail-oriented senior engineer who can bridge technical execution and project management; someone with deep Terraform and infrastructure as code expertise who can scope, plan, and drive large-scale infrastructure initiatives to completion.

RESPONSIBILITIES

• Design, build, release and maintain large-scale infrastructure-as-code automation primarily using Ansible and SDLC. Environment involves working with AWS, Azure and/or GCP and Linux environments.
• Translate complex infrastructure and software requirements into well-scoped technical plans, actionable work items, and clear documentation.
• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.
• Leverage generative AI tools to increase engineering efficiency, improve accuracy, enhance security posture, and optimize resource management.
• Deploy Instructure using technologies using terraform, docker and/or Kubernetes.
• Collaborate closely with internal product teams to define infrastructure requirements and deliver scalable, repeatable IaC solutions.
• Produce and maintain technical documentation on automation released to operations teams and customers.
• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.
• Operate in a security-first mindset, performing all other responsibilities with security in mind.
• Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.

KNOWLEDGE AND SKILLS

• • Deep and hands on expertise in developing automation software using Ansible Roles and Ansible Galaxy.
  • Strong in programming languages like python and shell scripting.
  • Strong in Linux OS deployment, configuration and troubleshooting.
  • Good understanding of Software development Life Cycle (SDLC).
  • Good knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)
  • Good knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups)
  • Good knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC)
  • Good knowledge in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP
  • Good knowledge in a CI/CD technology.
  • Experience with RBAC design and provisioning for users.
  • Investigation skills to review detailed Infrastructure and configurations.
  • Experience with logging and log processing in a cloud environment.
  • Familiarity with HashiCorp Vault or similar secrets management solutions.
  • Working knowledge of networking: ip routing, subnetting, network troubleshooting.
  • Knowledge of ITIL-compliant ticket management (ServiceNow) including incident resolution and sprint planning.

Minimum qualifications

• • Bachelor's degree in Computer Science or equivalent practical experience.
  • 5+ years of hands-on Ansible automation experience using ansible roles and galaxy.
  • 5+ years of experience in cloud infrastructure, automation, or DevOps roles.
  • 5+ years of hands-on Terraform experience, including building and maintaining production-grade infrastructure at scale.
  • Demonstrated experience managing or contributing to large-scale, complex technical projects.
  • Proficiency in programming language Python and scripting in Bash).
  • Experience with CI/CD tooling and configuration management (Ansible or equivalent).
  • Basic understanding of core networking: TCP/IP, DNS, routing, and cloud connectivity.

Preferred qualifications

• • Hands-on experience with AI/ML tooling or leveraging generative AI to improve engineering workflows.
  • Expertise designing and troubleshooting large-scale distributed systems.
  • Strong written and verbal communication skills with a track record of producing clear technical documentation.
  • Systematic problem-solving approach with a sense of ownership and accountability.
  • Experience working in government or regulated environments.
  • HashiCorp Terraform certifications or equivalent cloud provider certifications (AWS, Azure, GCP)

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159800 - 271600(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448273 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid