SAP NS2 Senior Cloud Infrastructure DevOps Engineer

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US Citizen; this position requires access to customer data.

All internals must have Manager’s approval to transfer.

Candidates must be within a commutable distance to Austin, TX with the expectation to be in office a minimum of 3-4 days per week.

Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions.

RESPONSIBILITIES:

• Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform

• Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur

• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.

• Configure, build, and deploy containerized services using Docker and/or Kubernetes

• Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues

• Produce and maintain technical documentation in regard to network and system design and governance.

• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.

• Operate in a security-first mindset, performing all other responsibilities with security in mind

• Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.

• Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines

KNOWLEDGE AND SKILLS:

• Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)

• Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups)

• Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC)

• Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP

• Proficient in a CI/CD technology

• Proficient in a scripting or programming language for automation (bash, python)

• Experience with RBAC design and provisioning for users

• Investigation skills to review detailed Infrastructure and configurations

• Experience with logging and log processing in a cloud environment

• Working knowledge of networking: ip routing, subnetting, network troubleshooting.

• Strong Linux OS skills - deployment, configuration, and troubleshooting

• Working knowledge of ServiceNow and Jira

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Computer Science or equivalent practical experience.

• 5-8+ years of experience with the following technologies:

• Python, Terraform, Ansible, Concourse CI/CD, Vault, Identify Management

• Experience with Unix / Linux operating system internals and administration (e.g., filesystems, inodes, system calls, hardening) and networking (e.g., TCP / IP, routing, DNS, network topologies, SDN).

PREFERRED QUALIFICATIONS:

• Expertise in designing, analyzing and troubleshooting large-scale distributed systems.

• Ability to debug and optimize code and automate routine tasks.

• Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 162800 - 276800(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 428014 | Work Area:Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid