SAP Mexico Next Gen - Sales Support for Customer Success

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Mexico Next Gen program is a global-minded, strategic, paid graduate program that provides recent university graduates with opportunities to find purpose in their careers. This is more than a graduate program, it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Mexico Next Gen – Sales Support for Customer Success

Location: CDMX

Expected Start: July 2026*

Duration: 24 Months

The Next Gen position within the Sales department of our SAP entails a crucial role in supporting the sales teams. The role revolves around understanding and effectively navigating the solution capabilities of our company, comprehending the business processes inherent to ERP software & solution areas (LOB). The Next Gen will engage in tasks such as reviewing Quote support, tracking business approvals, connecting with the ecosystem, contract review, customer invoices, renewals & overconsumption in the cloud. The primary objective is to provide valuable support to the sales teams, enhancing their effectiveness.

Project and Deliverables:

The project involves actively engaging in various sales-related activities to provide efficient assistance. Key deliverables include accurate review and management of quote creation, comprehensive tracking of business approvals, support in contract review, invoices, and effective support in renewals, overconsumption tracking. The Next Gen's contributions directly impact the efficiency and effectiveness of the sales process, leading to enhanced customer satisfaction, streamlined workflows, and increased revenue potential.

Business Impact:

This role plays a pivotal part in driving real business impact and results by ensuring the smooth execution of sales-related tasks. By managing crucial aspects such as quote support to sales team customer invoicing, contract review, and cloud consumption of our customers, the Next Gen contributes to accelerated sales cycles, improved customer relationships, and optimized resource allocation. This is not limited to supplemental tasks; rather, the role directly influences sales outcomes, leading to revenue growth and increased market competitiveness.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Up to 2 years of experience
• A recent graduate with a bachelor’s degree in business administration, engineering, economics, Sales, or a related field is required.

Position Requirements:

• Excellent organizational skills to manage customer invoicing, appointments, and contract review.
• Proficient communication skills for effective collaboration with internal teams and clients.
• Ability to manage multiple tasks and priorities in a fast-paced sales environment.
• Detail-oriented approach to ensure accuracy in tasks related to approvals and project escalation.

Desired Skills/Experience:

• Prior exposure to sales processes within the software or technology industry.
• Familiarity with ERP software and its functionalities.
• Experience in managing administrative tasks related to sales.
• Proficiency in using relevant software tools for appointment scheduling, contract review, and project tracking.
• The customer-oriented mindset contributes to positive customer interactions.

This role presents an exceptional opportunity for a Next Gen to gain firsthand experience in supporting critical sales functions within a leading cloud software technology company. The Next Gen's efforts will directly contribute to the success of sales initiatives, customer satisfaction, and overall business growth.

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 454765 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid