SAP Marketplace, Operations and Renewal Specialist - SAP Next Gen

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you will do

Position title: SAP Marketplace, Operations and Renewal Specialist – SAP Next Gen

Location: Bogota, Colombia

Duration: Temporary, 6 months up to 2 years

Estimated start date: March or April 2026

The Operations and Renewal Specialist will be responsible for managing operations, renewals, and terminations of partner solutions, in SAP Marketplace. This role will manage the execution and reporting on our partner process. The ideal candidate has a mix of operations and business skills, enjoys being hands-on with tools, and is a people person (can work with anyone!). You have experience with program management, business operations, but a good handle on business. As part of a highly collaborative team, you will not only support the strategic focus but also bring process improvement ideas to enhance operational efficiency.

• Implement and manage partner renewal funnel.
• Build, execute and maintain partner solutions renewal from an execution perspective.
• Update renewal reports and renewal trackers that provides progress visibility to internal stakeholders.
• Engage with LOBs, Partner Managers, Finance, Store Operations, and Cloud Renewal Executives (CRE) to resolve order renewals and invoice inquiries.
• Assist in the renewal terminations process by working closely with the Cloud Renewal Center (CRC) team.
• Support partners with all aspects of renewal questions, included but not limited to renewal support and enablement.
• Assist with day-to-day operations, Health Checks and Bookings
• Monitor, analyze, and report on performance regularly (every 2 weeks)
• Capture opportunities from a variety of sources and stakeholders.
• Managing data sources and maintaining clean database familiarity with Excel is a required.

What you bring

Education:

• Must be a recent Graduate of a bachelor’s degree.
• Open to various educational backgrounds
• Finished Internship

Requirements and Experience:

• 0-2 year of professional experience
• Sound business acumen
• Previous B2b experience desired
• Hands-on experience with partnering models desired
• Experience owning marketing or web page content
• Understanding of program management for web marketing programs
• Strong analytical skills
• Agile
• Strong attention to detail
• Excellent verbal/written communication skills – English

Meet your Team

SAP Digital Commerce builds and runs SAP’s e-commerce capabilities. Core of our strategy is to enable customers to discover try and buy solutions and services in online self-service. Research shows that more and more decision makers form their opinion about IT solutions before contacting the vendor. SAP Digital Commerce digitizes the selling process by providing tailored and automated customer communications to the support the customer’s decision-making process in a low-touch touch, digital fashion.

#LifeAtSAP

#SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446228 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid