SAP iXp Intern - Training and Adoption

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern – Training and Adoption

Location: São Paulo, Brasil

Expected start date to end date: December 2025 – up to 24 months

• Support customer onboarding and provide assistance with Training and Adoption Cloud products.
• Assist with user activation and access setup.
• Help customers and partners generate and customize usage reports.
• Guide customers and partners in developing their learning journeys.
• Respond to inquiries regarding license consumption.
• Handle inquiries related to invoicing and booking processes.
• Assist customers with purchasing SAP Learning Hub through the SAP Store.
• Run reports and track KPIs to monitor the effectiveness of programs.
• Conduct follow-up activities with customers in coordination with the sales team.
• Translate training content from English and Spanish to Portuguese.
• Coordinate customer-facing and virtual events, ensuring high-quality standards.
• Gain an understanding of SAP Training and Adoption courses, participant databases, and reporting systems.
• Learn to navigate and utilize available reporting tools.
• Perform data analysis to support decision-making and strategy.
• Collaborate with global and regional Training and Adoption teams to support campaign execution.
• Manage the translation process for marketing assets.
• Engage with the regional Demand Generation team for campaign alignment and support.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Enrolled in a Bachelor's program in Business Administration, Business Informatics, Public Relations, Marketing, or a related field.
• Strong written and verbal communication, active listening, and the ability to engage team members effectively.
• Ability to prioritize tasks, manage time efficiently, and ensure timely follow-ups and accurate record-keeping.
• Flexibility to adapt to changing circumstances and the ability to think critically and solve challenges in the sales process.
• Ability to conduct market research, analyze data, and identify trends to support sales efforts.

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

The SAP Training and Adoption team is seeking a highly motivated self-starter to join us for an internship based in Brazil. In this role, you will support various Training and Adoption initiatives, including post-sales activities related to the SAP Learning Hub. You will work closely with SSAs and Learning Delivery teams to help customers and partners effectively consume and adopt SAP Learning Hub.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434796 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid