SAP iXp Intern - Services Sales Support

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team

To be a market leading cloud company, SAP has acknowledged the need to transform its business operating model. Customers are expecting an integrated engagement across all solutions and all stages of the customer value chain. Therefore, the Intern will work with the Services Sales teams and internal commercial stakeholders to ensure a harmonized and integrated approach to all customer touch points across the quote to contract process – for the benefit of our customers.

What you’ll do:

Position title: SAP iXp Intern - Services Sales Support

Location: Buenos Aires

Duration: 6 months or more

In this role, as an Intern in the team you’ll:

Have responsibilities to process and/or develop consulting and/or education opportunities in existing SAP clients using SAP tools, processes and networking with Services Stakeholders.

Contribute to revenue growth and profitability by processing profitable services sales in existing customers and achieve targets.

Be responsible for end-to-end deal processing related to customer opportunities.

Key Tasks:

• Works with a cross functional team processing Q2C relevant functions from portfolio, sales enablement, presales, delivery operations, Legal, regional controlling, GFSS, and sales operations.
• Works as a trusted advisor to the Services Account Managers (SAM also known as SAE) to drive deal velocity, value and volume with a focus on compliance and standardization of tools and processes
• Works with/ or acts as the Services Account Manager (SAE) within the customer account, support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.
• Seek continuous improvement to simplify process, order forms, pricing
• Process customer service requests by selling small deals and completing the required paperwork
• Comply with operational procedures e.g. for sales, delivery, financial and legal requirements
• Become expert with SAP Services Sales tools and processes related to Internal Orders, Opportunities, Pricing, Quotations, Order Forms and Resource Requests.

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Must be a current University student
• Fluency in English and a second local language (written and oral)
• Professional Training & Certification: Advanced level of sales training, c-level communication, advanced negotiation skills, etc.
• Comfortable working across different cultures
• Ability to “Think out of the box” and work in a frequently changing workplace
• “Customer service” oriented and comfortable working in a matrix or complex structure
• Excellent communication and networking skills
• Enjoys detail-oriented tasks
• Self-starter that enjoys working remotely
• Drive -The approach that brings intensity, pace, sharpness to the working life. The mindset to keep active & makes things happen.

• Experience in the following is a plus:
  • Sales support, pricing, and services quote to contract process experience
  • Proven success with sales motions, campaigns, and a sense of urgency to maximize achievement
  • Understand ONEService Contract framework with implications of fixed price vs T&M projects
  • Fluency with commercial tools: CRF, CMS, DocuSign, CST Calculator, CRM and Harmony
  • Familiar with global and regional DOA, legal process requirements, and assertive to influence sales compliance measures
  • Experience of software sales and services is a distinct advantage as is a knowledge of SAP’s software and services.
  • Proven ability in working with a virtual global team

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 455237 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid