SAP iXp Intern - Customer Onboarding - Digital Experience Intern

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Project:
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP:
1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do:
Position Title: SAP iXp Intern - Customer Onboarding - Digital Experience Intern
Location: SAP Labs Latin America - São Leopoldo, Brazil (hybrid)
Expected start date: April, 2025

* Please add your resume in English

In this role, you’ll:

In this role's capacity, you will work with the Onboarding Digital Experience team, alongside Global Strategy and Program Management. Collaborating with our leadership team, you will support a range of central and foundational capabilities of the Customer Onboarding organization at SAP. More specifically, you can expect to be involved in activities in the following areas:

Onboarding Digital Experience Operations
• Onboarding Resource Centers Maintenance: The onboarding resource center is a one-stop shop for SAP customers and you directly support solution specialists on the daily routine of updates and continuous improvement of this page. This routine is run based on data analysis and our central branding guidelines.
• Webinar Landing Pages Maintenance: You will be responsible for helping to create and execute a viable maintenance routine Webinar page that can be used across solution areas within the Onboarding Center.
• Branding and Assets creation: In alignment with Onboarding Leadership directions and our yearly communication plan, design the visual resources needed to support our communications strategy to ensure consistent branding and effective messaging across platforms.
• Stakeholders Communications and Messaging: Create the assets and experiences needed to offer straightforward and easy-to-grasp messaging around our strategy to internal and external audiences. A routine for continuous and proactive success stories gathering and communication with our stakeholders is in place, having as core pillars team communications, stakeholder engagement and alignment, and offering advertisement to our customers.
• Customer Onboarding Strategy Support: Support activities involved in the design and continuous improvement of the Customer Onboarding Strategy. In practice, here you support the creation of communication assets that are aligned with our corporate and organizational strategy, market trends, and ultimately drive the definition of the strategic priorities for our team.
• Experience Mapping & Content Curation: Support the daily operations of the Experience Owners team, which is responsible for the end-to-end onboarding journey mapping and curation of the content leveraged in the Onboarding Experience across solution areas.
• Involvement in Ad-hoc Projects: Get involved in ad-hoc strategic initiatives to address business and transformation demands. Some examples are Customer Feedback Program Operations (Customer Surveys), Strategic Metrics Analysis & Market Trends, and competitors’ research.
• Social Media: Engage with the creation of social media content, spanning from webinar promotions to team updates, videos, and GIFs, helping Onboarding build an active online presence.
• AI Media: Utilize AI tools to develop diverse assets, including cross-solution area videos, to enhance the visual content strategy.

What you bring:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
• Positive, "Can-do" mentality, with a passion for learning taking things off the drawing board.

• Ambition to grow at SAP in a customer success organization and learn global strategy routines.
• Good graphical design skills or interest in developing it - i.e., Adobe Suite and MS PowerPoint.
• Experienced in video editing, or interest in developing it – i.e., Adobe Premier, After Effects, and AI video tool as a plus.
• Participated in creation or maintenance activities of SharePoint Pages, or the interest to learn by doing.
• Good at planning and proven consistent in commitment and time management.
• Fluent communication in English is very important as we are a global team - other languages are a plus.
• Ability to work in a fast-paced, dynamic, and collaborative environment.
• Good logical skills for managing, creating internal processes.

Meet your team:
We are a global team, collaborating with colleagues situated literally all over the world. While enjoying the richness and diversity of international collaboration, you will also have the chance to build connections with local colleagues for on-site meetings, shared office experiences, and engaging in fun happy hours, if that aligns with your interests.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420140 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.