SAP iXp Intern - Business Process Mining

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern - Business Process Mining

Location: Budapest, Hungary

Duration: 12 months + possible prolongation (until the active, full-time student status criteria is met)

Time schedule: min. 24 hours/week (other available schedules are 30 / 32 / 40 hours per week)

• Testing and quality assurance: Evaluate upcoming process mining functionalities in ServiceNow before release, ensuring they meet quality standards and user needs
• Issue tracking and resolution: Raise bug tickets and actively monitor their progress to ensure timely fixes
• System administration: Configure and maintain admin settings to support smooth operations
• Project coordination: Keep our JIRA project organized by maintaining accurate task statuses and ensuring the team stays aligned
• Meeting facilitation: Organize team meetings and distribute clear, actionable meeting minutes
• Cross-cultural collaboration: Work alongside colleagues from diverse backgrounds across our global organization
• Skill development: Build your expertise in process mining techniques through real-world application and mentorship

What you bring

• Enrolment as a full-time student on active semester (Bachelor or Master) in Computer Science, IT or any related field
• Fluency in English and Hungarian languages
• Strong communication: Clear and professional written and verbal communication skills to collaborate effectively across teams
• Organizational excellence: Ability to manage multiple tasks, maintain project documentation, and keep workflows running smoothly
• Analytical mindset: Problem-solving capabilities and attention to detail to identify issues and drive improvements

Nice to have:

• Experience with ServiceNow
• Familiarity with process mining tools or concepts
• Knowledge of SAFe (Scaled Agile Framework)

Where you belong

Our organization Business Process and Solution Management is driving the Golden Process standard for Customer Support, Cloud Operations and some other functions. This harmonizing task is based on data & facts (Value Management via Process mining) and includes the onboarding of various SAP-units and organizations towards the standard processes and tools, the Solution Management for required supporting products and solutions as well as the development of the Customer Support Master Data App. Our organization consists of approx. 40 colleagues within the area of Service Management Processes and Solutions.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445616 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

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