SAP HCM iXp Intern - IT Technology Services Associate

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP HCM iXp Intern – IT Technology Services Associate

Location: San Ramon, CA

Expected start date: August, 2025 to August, 2026

We are looking for a highly motivated and curious intern to join the SuccessFactors Tools & Process Team. This role is part of a strategic initiative focused on driving tools harmonization, process optimization, and scaling enterprise solutions across multiple product and engineering teams. As an intern, you will work on projects that support tool migrations, automation initiatives, and exploration of AI-driven enhancements for internal platforms like JIRA, ServiceNow, Aha!, and SharePoint. You’ll collaborate closely with experienced program managers, the central tools team, and AI leads to contribute meaningfully to key deliverables. Key responsibilities include:

· Support tooling and process migration efforts (e.g., JIRA consolidation, ServiceNow enhancements, Aha! integration).

· Collaborate with the central tools team and internal stakeholders to collect requirements, align priorities, and track cross-functional deliverables.

· Assist in identifying and prototyping AI use cases to improve internal tool experience and productivity (e.g., automation of tasks, insights generation, workflow recommendations).

· Work on scripting to automate repetitive tasks and improve operational workflows.

· Maintain and organize content in Microsoft SharePoint for effective knowledge sharing and visibility.

· Help build dashboards, documentation, and reports using JIRA, Confluence, PowerPoint, Excel, and SharePoint.

· Participate in agile ceremonies and contribute to team deliverables with a problem-solving mindset.

· Support documentation of workflows, project status, risks, and mitigation plans

Internship position within the SF Tools & Process Team, focused on:

· Supporting enterprise tool harmonization and process improvement initiatives

· Contributing to scripting and automation efforts

· Assisting in the development of AI use cases for internal tools

· Collaborating with the central tools team and cross-functional stakeholders

You’ll Learn

· Exposure to enterprise-grade tools like JIRA, ServiceNow, Aha!, Confluence, and Microsoft 365 Suite including SharePoint.

· Basics of scripting for automation (PowerShell, Python, or APIs).

· Foundations of AI use case development within enterprise tool ecosystems.

· Real-world experience in Agile project environments and cross-team collaboration.

· Understanding of change management, problem tracking, and tool strategy at scale.

· Strengthen communication, stakeholder management, and reporting skills.

Your work will directly contribute to:

· Driving AI and automation adoption within our internal tooling landscape.

· Enabling harmonized tools and processes, reducing silos and increasing operational visibility.

· Supporting large-scale migrations and tool centralization efforts, in alignment with SAP's enterprise tool strategy.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

· Educational requirements: Currently pursuing or recently completed a Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, or a related technical field.

· Internship Elligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

· Experience with scripting and/or automation developemnt (Python, PowerShell languages preferred)

· Familiarity with Agile methodology and project tracking tools, preferred

· Familiarity with APIs, preferred

· Familiarity with tools like Excel, PowerPoint, SharePoin

· Interest in enterprise tools such as JIRA, ServiceNow, Confluence, Aha

· Basic understanding of project workflows and process mappin

· Strong problem-solving mindset and a willingness to learn

· Ability to collaborate across teams and manage tasks independently

· Good written and verbal communication skills

Meet your team:

The SF Product & Engineering Tools & Process Integration team is a vital part of the SF COO within the Product & Engineering Business Ops org. Our team is responsible for the SuccessFactors Tools and Process, ensuring that we plan, configure, customize, integrate, and optimize tools such as Aha!, Jira, ServiceNow, and Confluence. Our mission is to drive efficiency, enhance collaboration, and boost developer productivity.

We work closely with various stakeholders to ensure that our tools and processes align with the strategic goals of SAP SuccessFactors. By leveraging our expertise in these tools, we aim to create seamless and intuitive experiences that support the needs of our developers and other team members. Our focus is on continuous

improvement, ensuring that our tools and processes are always up-to-date and optimized for the best possible performance.

Our team is dedicated to fostering a collaborative environment where innovation and efficiency thrive. We believe that by providing the right tools and processes, we can empower our developers to deliver exceptional products and services to our customers.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 - 62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 427975 | Work Area:Information Technology | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid