Database Administrator - Successfactors Cloud Operations

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Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

PURPOSE AND OBJECTIVES

Want to work in the Cloud? Do you love a challenge? Do you like breaking down problems and finding solutions? Do you like engaging with as much technology (hardware, software, operating, network, code) as you can?

EXPECTATIONS AND TASKS

Installation, Configurations, and maintenance of database software
Database upgrades, patching, migrations
Implement database backup and recovery solutions.
Analyze resources usage (Infra and Database), analyze growth patterns, Perform Capacity planning for the Database Infrastructure.
Collect and analyze database performance information.
Experience in database programming concepts for structured query language (SQL).
Creating database tables, setting up indexes, data constraints and DB views Analyze, predict through trend analysis, and resolve database system, storage and application issues.
Monitor SQL jobs in production and be responsible for load/unload.
Evaluate and implement database technologies and utilities.
Review and implement database changes.
Provide timely response to system alerts and participate in the on-call schedule (if applicable)
Participate in 24x7 rotation shift supporting production and non-production databases.
Drive Operational efficiency topics.
Work closely with Internal/External Stakeholders, Development Architects/Managers & developers, across locations and ensure timely delivery.
Excellent written and communication skills, Strong customer focus, highly motivated & Flexible
Participate and contribute towards organization’s goals and objectives, collaborating with multiple teams and solutions.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Some of the followings:

2-4 years of overall database administration and support/operations experience, with a successful delivery track record.
Proficient knowledge and administration experience in either of the DB flavors like SAP MAXDB, HANA, MySQL or MSSQL.
Should have knowledge in setting up DR and HA approaches.
Should have strong Knowledge in Backup & Recovery.
Should have played a L2 role in current position.
Experience of working in large landscape/environment where multiple database flavors are running.
Knowledge on Database capacity planning/strategy is an added advantage.
Knowledge & Experience on other database as HANA flavors are added advantage.
Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
Good understanding of operational framework like ITIL/ITSM.
Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
Excellent presentation & communication skills are a must.

MEET YOUR TEAM:

Human Experience Management (HXM) allows businesses to connect with their employees and drive purpose and passion in the people responsible for driving business outcomes. Our mission at SAP SuccessFactors is to help every customer create the experiences their employees have always wanted.

SAP SuccessFactors (SF) is SAP’s HXM–Cloud Enterprise solution with 7,000 plus SaaS customers around the globe. SF Cloud Operations (Cloud Ops) division oversees and manages all underlaying Cloud operations activities and technical support. SF Cloud Ops is seeking a Sr. DevOps Engineer for its Database Operations group, focusing on developing innovative solutions to fine tune and transform the ecosystem into a high-performance Cloud and SaaS environment.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.