SAP Concur- Senior Digital Advisory Lead

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Title: SAP Concur Senior Digital Advisory Lead – Agentic Workflows & Sales Innovation

Employment Type: Permanent, full-time, hybrid

Role Overview:

The SAP Concur Senior Digital Advisory Lead is a high-impact, field-facing role responsible for designing, building, and deploying agentic workflows and digital engagement systems that materially improve sales productivity and customer impact.

Building on the foundation of the Digital Advisor role—focused on digital asset management, value storytelling, and scalable engagement —this role extends into end-to-end ownership of AI-enabled, agent-driven solutions that transform how the SAP Concur sales field operates.

The role focuses on identifying high-friction, high-volume manual workflows and replacing them with intelligent, automated, and scalable digital solutions. These solutions combine AI, video, content, and workflow orchestration to accelerate deal cycles, enhance customer engagement, and improve conversion rates.

The ideal candidate operates as a force multiplier for the field, delivering outcomes equivalent to scaled team capacity through the effective use of agents, automation, and digital modalities.

Key Responsibilities:

Agentic Workflow Design & Deployment

• Own the end-to-end lifecycle of agentic workflows: problem identification, design, build, deployment, and iteration

• Identify high-impact sales workflows suitable for automation (e.g., executive briefings, deal preparation, customer communication)

• Design and deploy AI/agent-driven systems that reduce manual effort and accelerate seller productivity

• Drive rapid prototyping and “production-first” delivery approaches, ensuring solutions are adopted quickly by the field

Deal Strategy & Customer Engagement:

• Lead creative strategy and planning for critical deals, integrating digital modalities into the customer engagement approach

• Develop high-impact digital experiences (e.g., executive brief videos, interactive assets, tailored digital journeys)

• Translate complex deal narratives into compelling, value-driven customer communications

• Partner directly with sales teams to embed digital innovation into live opportunities

Advanced Content Creation & Storytelling:

• Own the ideation, creation, and curation of premium digital content, with a strong emphasis on video production and editing

• Develop differentiated storytelling assets beyond templated tools (e.g., advanced video formats, narrative-driven content)

• Ensure content is reusable, scalable, and aligned with value-based selling principles

AI, Automation & Digital Innovation:

• Leverage AI, agent frameworks, and automation tools to develop scalable solutions

• Apply “vibe coding” or low-code/no-code approaches where appropriate to rapidly prototype and deliver value

• Continuously evaluate emerging technologies to improve digital advisory capabilities

• Contribute to the evolution of SAP Concur’s digital engagement and automation strategy

Digital Ecosystem & Asset Integration:

• Integrate agentic workflows with existing digital platforms and content hubs (e.g., SharePoint, Highspot)

• Ensure solutions are scalable, reusable, and discoverable across regions

• Enhance digital asset ecosystems through automation and intelligent content delivery

Performance Measurement & Impact:

• Define and track success metrics including sales productivity gains

• Deal velocity improvement
• Pipeline influence and revenue contribution
• Adoption of agentic workflows and digital tools
• Optimize solutions based on measurable business impact

Key Performance Indicators (KPIs):

• Measurable improvement in sales efficiency and productivity

• Reduction in manual effort across prioritized workflows

• Increased deal velocity and conversion rates

• Adoption and reuse of deployed digital/agentic solutions

• Positive feedback from field teams and customers

Required Skills & Experience:

Core Experience

• Experience in customer advisory, marketing, digital innovation, or adjacent roles

• Proven ability to work with sales teams on campaigns and customer engagement

Technical & Digital Capabilities:

• Strong experience with AI tools, automation platforms, and digital engagement technologies

• Familiarity with agentic workflows or process automation concepts

• Experience with digital platforms such as content hubs, CRM systems, and engagement tools

Content & Creative Skills:

• Advanced video creation and editing capabilities (beyond basic templated tools)

• Strong storytelling and narrative design skills

• Ability to create compelling executive-level content

Analytical & Problem-Solving Skills:

• Strong ability to identify inefficiencies and design scalable solutions

• Data-driven mindset with the ability to measure and optimize impact

Collaboration & Mindset:

• Entrepreneurial, fast-moving, and outcome-oriented

• Strong stakeholder management and communication skills

• High degree of autonomy and ownership

Education:

• Bachelor’s degree in business, Technology, Marketing, or related field

Role Differentiation:

• Moves beyond content and advisory into build + ship ownership of AI-driven workflows

• Focuses on production deployment and measurable field impact, not just asset creation

• Combines creative, technical, and strategic capabilities in a single role

• Operates as a force multiplier leveraging agents and automation

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 137300-294000USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 454793 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid