SAP BASIS - Cloud Operations Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

You will be part of the ECS Internal Tool Operations Team and work there in the Tools & Services CoE.
The mission of the CoE is to ensure the optimal performance, reliability, and scalability of critical tool landscapes through dedicated administration, operations, and monitoring. We strive to enhance tool efficiency and availability, with a current focus on transitioning LaMa to containers, FRUN to SCI, implementing failover for SDS, three tier for GLAC, enhancing SPC Procedures for optimum use for tools maintenance activities and taking up new tool DED into our tools team scope that strengthen the delivery of services to ECS customers.
In your role as an IT Technology Services Senior Specialist, you will have touchpoints with several technologies and Tools.
The role includes the following:

• Work in Cloud Operations for Tools on several platforms like SAP Basis, NetWeaver Java, HANA DB, ECS specific Tools, LaMa, SAP Focused Run, and more
• Support SAP system landscape and containerized applications within ECS
• Integration Support with connected LoBs such as BTP and BDC
• Close collaboration with stakeholders and Product Development
• Contributing to initiatives to stabilize the landscape and reduce outages (RCA, Fix the Future, Fix the Past, Monitor the Fix)

What you bring

• 5 - 12 years of expeirence with strong knowledge of SAP Basis technologies such as S/4 HANA, SAP NetWeaver ABAP/JAVA based products, and hands-on experience is a must have
• Strong Problem Management skills and ability to drive root cause analysis topics
• Certifications in any of the SAP technologies like SAP HANA DB, S4HANA, SAP BTP etc is beneficial
• Strong computing skills on operating systems (Linux/Windows)
• Excellent organizational and coordination skills, with a proven ability to manage multiple projects simultaneously and track scope, budget, and milestones
• Experience in working with cross-cultural teams or individuals
• Good understanding of Dockers, Container and Kubernetes
• A highly professional, proactive, and structured working style
• Excellent English language and communication skills
• Professional training and certification
• Mindset for strategic thinking and continuous learning

Where you belong

SAP Enterprise Cloud Services enables our customers to focus on driving innovation for the future with a focus on flexibility and simplification. We provide customers with a scalable and adaptable operating model, secure and resilient best-in-class technology, and IT governance to ensure production availability across the application and infrastructure landscape.
ECS Delivery is the operational organization and our XDU Delivery unit, of which you will be part, is responsible for all cross topics which are necessary to smoothly run the business. Our Unit runs Cross Projects, represents the Process Managers, operates our internal tools, includes the Tools Operation Control Center (TOCC) and taking care for Monitoring as well as for Data Quality Management.
Most of your team members are in India and Germany, but whole ECS as stakeholder is distributed around the globe.

#SAPInternalT2 #SAPInternalT3 #SAPECSCareers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439242 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid