Quality Lead Business Data Cloud

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 2000 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and business applications. Most recently, SAP Labs Bulgaria expanded in the topics of artificial intelligence and cybersecurity. For its 25-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria

What you’ll build

As a Quality Lead, you will shape and align the organization’s quality strategy, processes, and KPIs across products and teams. Acting as a key advocate for best practices in software quality and development processes, you will promote a culture of continuous improvement and operational excellence.

You will work in close partnership with development and operations teams to design scalable quality frameworks that ensure smooth, reliable, and compliant deployments into the production environment. Your role will require both strategic oversight and hands-on engagement to maintain process consistency, transparency, and technical integrity

Key focus areas include:

• Quality governance: Defining and maintaining quality processes, standards, and measurable KPIs
• Release readiness: Validating new features, patches, and hotfixes to confirm alignment with release and compliance expectations
• Process reliability: Monitoring quality dashboards, ensuring KPI compliance, and proactively identifying improvement opportunities
• Root-cause analysis: Reviewing incident investigations and confirming the completeness and accuracy of corrective actions
• Collaboration: Partnering with QPA peers and cross-functional teams to refine shared practices and support consistent, high-quality production deployment

Your contribution will directly enhance Business Data Cloud’s reliability, performance, and trustworthiness in large-scale cloud environments.

What you bring

You bring a blend of technical expertise, process discipline, and a genuine drive for continuous improvement. You understand how to translate complex engineering realities into measurable quality outcomes that serve both business and customer needs

We’re looking for someone with:

• Proven experience in software quality, release, or process assurance roles
• Strong understanding of the software development life cycle, methodologies, and core programming foundations (OOP, data structures, and modern development practices)
• Solid grasp of key quality principles, including testing methodologies, defect management, and root-cause analysis
• Familiarity with IT compliance frameworks and governance processes
• Hands-on experience with cloud software development and cloud-native principles
• Working knowledge of CI/CD pipelines and associated tools for efficient and reliable delivery
• Experience with automation tools and frameworks such as Selenium or JMeter
• Demonstrated self-organization, ownership of deliverables, and a mindset for continuous improvement
• A customer-focused approach, ensuring that quality aligns with user expectations
  Experience in product management, project management, or release management is considered a strong plus.

Where you belong

You’ll join the Business Data Cloud Foundation Services Infrastructure team - a dynamic environment combining the agility of a startup with the scale and stability of SAP. Here we work with leading-edge technologies such as Cloud Foundry, AWS, Docker, Kubernetes, SAML SSO, OAuth, Microservices, HANA Cloud, and Dynatrace.

Our scope includes Observability, System and Tenant Management, and Tenant Upgrades, as well as continuous exploration of new technologies and best practices. We support the broader infrastructure organization by delivering software, services, and APIs that are robust, reliable, and scalable.

If you want to help build and launch SAP’s next-generation cloud-based analytics platform in a fast-paced, innovative culture, while deepening your expertise in Cloud, Big Data, Mobile, and in-memory computing with SAP HANA - this is the right opportunity for you.

Come help us shape the future.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 440033 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid