KSA MEA North Revenue Operations Business Partner (Riyadh Based)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

PURPOSE & OBJECTIVE:

The MEA North RevOps Business Partner’s mission is to boost field productivity, improve business predictability and support executive decision-making. Supporting Key Stakeholders (while being based in Egypt), the ideal candidate should understand all operations processes, tools, and technical KPIs. From an annual perspective, most of a BP focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management, Go to Market and Cloud Renewals. A RevOps Business Partner’s success is based on key core priorities:

1. Their stakeholders’ success and feedback.

2. Increased productivity through adoption of standards (tools & processes).

3. Speed to execute through increased transparency and by sharing successes/learnings.

4. Be on top of the Cloud Renewals story (understanding the Customer Value Journey story)

JOB DESCRIPTION

Forecasting:

• Secure consistent and disciplined execution of FC practices

• Ensure a smooth, accurate and consistent running operation of the whole FC Process

• Support all levels cross organization to have consistent FC from individual AE until MD (MU

• level)

Deal Execution:

• Drive the use of EAS tools to have a strict opportunity planning, deliver right insight to direct Sales Management

• Create right insight in Win Loss, to better understand process and to driveway for improvement

• Position Global & Regional Sales Programs, to increase deal conversion

• Support Management to give right insight in deal execution process, look for optimization to increase conversion using quarter close process as per the franchise pillars.

Demand Management:

• Support in the DG process, to align different LoBs

• Deliver insights, where DG is needed and facilitate this via APM or request increase of

• Provide gap analysis to under key improvement areas in the MU pipeline

• Position tools to give Sales Management better insight in corrective actions to increase contribution per individual

Be that Trusted Advisor:

• Deliver as a trusted advisor and partner to the business with respective credibility and influence from strategy to execution.

• Fully understand core requirements and business implications to strategically advise on senior management decisions.

Enablement:

• Enable business and sales stakeholders to leverage, adopt, and adhere to defined core processes or tools.

• Lead, influence, and champion best processes and behaviors to re-enforce accountability for smooth end-to-end process execution.

Collaboration:

• Actively contribute and motivate the one team spirit. Showcase successes, learnings, and best practices beyond internal borders or silos. Develop, coach, guide, and lead peers.

Application, Data, Reporting:

• Innovate, design, blueprint, and build sales supporting infrastructure (systems, tools, or applications).

• Act as subject-matter expert.

• Provide system and/or user support through guidance and trainings.

• Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.

• Ensure data stewardship - including projects for advanced simplification.

• Reporting – simplify and optimize reports or related infrastructure. Make consumption of reports accessible and relevant for senior leaders.

Cloud Renewals:

• Analyze renewals data and Cloud KPIs based on the annual operating plan, business goals and priorities, and team MBOs. Present actionable recommendations for business improvements based on these analyses to CSS leaders.

• Collaborate with CSS team on annual GTM planning activities including budget development, risk evaluation, and KPI setting. Provide support on GTM analysis and implementation for Customer Success Partners (CSPs).

• Operationalize and facilitate the renewals forecast process in partnership with the CSS Leaders. Drive forecast cadence, data governance and data hygiene with responsible opportunity owners and field leaders. Follow up with opportunity owners, field leaders and other forecast stakeholders, including Cloud Renewal Center and Controlling, to resolve any issues in a timely way. Prioritize quarter-end closing specific activities. Update VET in accordance with global forecasting requirements and timelines.

WORK EXPERIENCE:

• Expert understanding of Cloud revenue recognition and booking cycle.

• ~3 years working experience in Operations and/ or Finance Controlling.

• Solid knowledge in Excel, Power BI, and SAP Analytics tools.

• Bachelor’s degree in business administration or its equivalent.

• Highly analytical and strong hands-on mentality.

• Excellent networking, interpersonal and collaboration skills

• Fluency in English (Able to understand and communicate verbally and in writing)

• Arabic language is a plus

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

• Willingness to learn and able to adapt at a fast-paced environment.

• Able to work under pressure and meet deadlines.

• Have that positive vibe and able to work long extended hours, if required.

• Excel Smart, PowerBI, and other computing tools.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451111 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid