Integration Consultant - SAP Concur

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Overview:

The SAP Concur Integration Consultant is responsible for the design, configuration, implementation, troubleshooting, monitoring, and support of SAP Concur solutions, with a strong focus on both Data Integration Services and Statutory Services.

This hybrid role involves:

· Understanding customer business and integration requirements, translating them into technical application designs, and configuring/supporting SAP Concur system integration components.

· Facilitating seamless data transfer between SAP Concur and customer systems, including employee profiles, financial postings, and tax-related data.

· Understanding customer’s statutory related business requirements, implementing rate(s) changes and configuration changes related to tax, car mileage, and travel allowances within SAP Concur systems.

Responsibilities will include, but are not limited to, the following:

· Act as an expert in SAP Concur data integration, Statutory services, and core products to guide customers in best practice configuration.

· Lead and support data integration projects through the end-to-end solution lifecycle, from initial contact to transition to support.

· Apply practical experience in implementing or supporting AI-powered innovations within SAP Concur solutions.

· Manage customer expectations regarding project goals, deliverables, and timelines by understanding their business priorities.

· Use technical skills to support customer testing and troubleshooting connectivity, data transformation, and posting issues.

· Manage change requests for rates and configuration within Statutory services involving Car Mileage, Tax, and Travel allowance.

· Build relationships to effectively communicate and work with customers, internal and external stakeholders.

· Work on support cases from the relevant case queue(s) through to resolution and/or escalation to R&D.

· Maintain accurate and comprehensive project documentation throughout the deployment lifecycle to ensure seamless transitions.

· Maintain up-to-date product knowledge and comply with all corporate policies regarding data security and auditing.

Qualifications

Education, Experience & Training required:

· Technical degree or equivalent experience.

· Minimum of two years of enterprise-level technical project management, consulting, and/or software implementation experience.

· Knowledge of REST API integration using JSON and XML, alongside the technical ability to perform file manipulation to transform data into CSV and text formats to ensure seamless data integration.

· AI/ML certifications (e.g., Google, AWS, or DeepLearning.AI) are a plus.

· Experience in the travel and spend management industry is a plus.

Job Specific Specialized Knowledge & Skills: (in order of priorities)

· Exceptional written and verbal communication skills in English, Chinese (Mandarin) and Korean.

· Strong technical consulting, system analysis, and troubleshooting skills.

· Strong organizational skills with the ability to deliver commitments and manage ambiguous situations.

· Project management skills or experience is a plus.

· Excellent presentation skills.

· Ability to persuade and influence.

· High proficiency in Microsoft Office applications and general computer literacy.

#GCCSD

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451266 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid