Integration and Technical Expert (m/f/d) (limited for 14 months)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

IMPORTANT: The contract for this position is a maternity cover. It should start in July 2026 or later, and will have a fixed term of up to 14 months. The contract may terminate earlier in the event that the employee being covered returns to work prior to the anticipated end date.


Summary & Role Information:

In this role, you will work in a young, cross-functional team that values trust, respect, and diversity. We are looking for people who share our passion for creating products that people love to use. To thrive in this role, you are someone who appreciates close collaboration, open communication, and feedback.

We are an engineering team at SAP Signavio, responsible for developing and maintaining the standard content for SAP Signavio Process Intelligence and Integration Content built on SAP Integration Suite, which extracts data from source systems to SAP Signavio Process Intelligence for process mining.

Our mission is to support our customers in reducing the time to insights by providing reliable, pre-built content that allows customers to analyze, optimize, and monitor their business processes.

Your Job:

• Own and maintain the integration content (currently only SAP Ariba Integration with SAP Signavio Process Intelligence Process Intelligence), including all iFlows deployed in SAP Integration Suite using Cloud Integration capability.

• Handle customer support tickets: tackle incoming issues, perform root cause analysis using CI monitoring tools (Message Processing Logs, Data Store inspection, error notifications), and provide timely resolutions

• Debug and update iFlows within the integration package.

• Analyze configuration and connectivity issues across the integration stack: SAP Ariba APIs, SAP Integration Suite security materials, and SAP Signavio Ingestion API

• Develop and release package updates: review and adopt configuration template changes, maintain code changes in GitHub, manage deployment order, validate data end-to-end in SAP Signavio Process Intelligence

• Write and maintain documentation such as deployment guides, installation guides, and release notes

• Work closely with customers, Product Management, SAP Ariba Consulting Team, SAP Signavio engineering teams, and other stakeholders to gather requirements and improve the integration content

• Contribute to automation and tooling initiatives to improve development and support productivity

You bring:

• Hands-on experience with SAP Integration Suite (Cloud Integration) — designing, configuring, deploying, and troubleshooting iFlows and Content Configuration

• Solid understanding of REST API integration patterns, ingestion API, OAuth2 authentication, and HTTP-based data pipelines

• Experience with JSON-based configuration management and debugging structured integration payloads

• Experience in customer-facing support roles, including ticket handling, root cause analysis, and structured incident resolution

• Familiarity with SAP Ariba Synchronous and Asynchronous APIs and/or SAP Signavio Process Intelligence is a strong plus

• Preferably experience with CI/CD practices, scripting (e.g., Python or Groovy), and integration monitoring strategies

• Preferably familiarity with Process Mining concepts and how integration data feeds into process analysis pipelines

• Preferably an enthusiasm for AI, with experience in AI implementation or building AI agent-based workflows (e.g., LLM-based automation, agentic pipelines)

Key Attributes:

• Customer-centric mindset with a structured, methodical approach to problem-solving

• Proficiency in English, excellent communication and stakeholder management skills, ability to collaborate effectively in an international environment

• Independent and team-oriented work ethic

• Quick learning attitude for new knowledge areas and technical domains

• Creative thinking and a solution-oriented mindset

About the team:

The SAP Signavio Process Analytics & Suite Accelerators (PASA) unit delivers value-driven content to address customers' business challenges, fostering long-term partnerships and ensuring continuous adoption.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452487 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: Walldorf or Garching.

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