Innovation, AI Tool & Digital Modalities Senior Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role Summary

As Innovation, AI Tool & Digital Modalities Senior Specialist you will lead the programmatic adoption and scaling of AI technologies, automation capabilities, and digital modalities across the EMEA Digital Hub. You will transform early‑stage experiments into measurable, scalable solutions that improve productivity, enhance revenue generation, and strengthen business outcomes.

Operating with a startup mindset, you will partner cross‑functionally with Digital Hub leadership and teams, Global GTM Modalities, Product, Legal/Compliance, Procurement, and external technology vendors. You will own the end‑to‑end lifecycle of innovation initiatives — from discovery through sustained usage — ensuring governance, ROI, adoption, and continuous improvement.

What you’ll do

• Program design & governance
• Build and operate a structured methodology for progressing concepts from pilot to scale.
• Maintain a technology radar and a prioritized, data‑driven innovation roadmap.
• Ensure governance, compliance, and structured decision‑making frameworks.
• Discovery, evaluation & business case development
• Identify and lead the discovery of best‑in‑class technologies such as AI, automation, cloud, and digital solutions.
• Prepare compelling business cases, including ROI models, value impact assessments, and investment recommendations.
• Pilot design, adoption & scale readiness
• Design and execute rapid, adoption‑focused pilot programs using “test–learn–iterate” methodologies.
• Define success criteria, measure outcomes, and validate scale readiness.
• Transition validated pilots into operational regional rollouts.
• Rollout assets, enablement & change acceleration
• Develop scalable rollout assets, including playbooks, governance templates, enablement curricula, KPI dashboards, and communication toolkits.
• Drive training cycles, evangelize adoption, and build communities of champions to ensure retention and long‑term value realization.
• Change management & stakeholder alignment
• Lead change management activities across Digital Hub functions, ensuring alignment, engagement, and structured communication.
• Serve as the escalation point for rollout blockers, process changes, and adoption challenges.
• Measurement, Insights & continuous improvement
• Define, track, and report adoption and impact metrics using structured measurement frameworks.
• Surface learnings and insights to refine programs, enhance scale strategies, and optimize return on investment.

What you’ll bring

• Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or related field.
• 5+ years of relevant experience in digital transformation, program or product management, technical business development, sales engineering, or change management, including hands‑on exposure to AI and automation tools.
• Passion for innovation, emerging technologies, and scaling digital solutions with measurable impact.
• Excellent communication skills paired with analytical thinking and a hands‑on approach to problem‑solving.
• Entrepreneurial, pragmatic, data‑driven mindset with the ability to thrive in dynamic, fast‑changing environments.
• Strong program/project management capabilities, including prioritization, stakeholder engagement, and portfolio governance.
• Demonstrated ability to influence senior stakeholders and build strong cross‑functional relationships.
• Experience with enterprise cloud software and high‑volume digital/remote customer interactions.
• Familiarity with GDPR, compliance frameworks, and responsible AI considerations.
• Fluency in English; additional EMEA languages are an advantage.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 444562 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid