Industry AI - Strategic Industry Expert/Chief Expert (f/m/d)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You'll Build

In this individual contributor role, you (f/m/d) will act as a senior Industry AI advisor and growth leader, embedded in SAP's most strategic customer engagements. You will help customers translate industry challenges into AI-powered business transformation opportunities, creating demand, accelerating pipeline, and connecting innovation to measurable business outcomes.

Operating at the intersection of industry expertise, executive advisory, and AI value realization, you will engage senior decision-makers to shape transformation agendas, identify Industry AI opportunities, and establish SAP as a trusted strategic partner. You will own the front-end of the customer journey—from industry strategy and value discovery through opportunity creation and deal acceleration—working closely with account teams, solution advisory, and AI delivery organisations. You are equally comfortable discussing business strategy with a CEO, operational transformation with business leaders, and Industry AI innovation with technology stakeholders. Your success is measured by customer impact, pipeline creation, strategic deal progression, and long-term adoption of Industry AI solutions

In This Role, You Will

• Lead executive-level Industry AI engagements with SAP's most strategic customers, helping shape transformation strategies and business priorities.
• Develop and execute industry growth plans that translate market trends, customer challenges, and AI innovation opportunities into pipeline, bookings, and adoption.
• Identify, initiate, and accelerate Industry AI opportunities by uncovering business value, transformation potential, and competitive differentiation.
• Act as a trusted advisor to customer executives, facilitating conversations around business transformation, digital innovation, operating model evolution, and AI-driven value creation.
• Drive demand generation through executive briefings, strategic customer workshops, thought leadership initiatives, and industry events.
• Shape and influence complex Industry AI opportunities from early qualification through deal conversion, partnering closely with account teams and solution organisations.
• Build compelling business cases, value frameworks, and transformation narratives that connect AI capabilities to measurable business outcomes.
• Identify cross-process and cross-functional transformation opportunities across customers' value chains and operational landscapes.
• Develop executive-ready points of view and strategic recommendations tailored to customer priorities, industry dynamics, and business challenges.
• Capture field learnings and help transform customer success stories into reusable industry plays, methodologies, assets, and thought leadership.
• Mentor and support colleagues in Industry AI value selling, executive engagement, opportunity qualification, and industry advisory best practices.

What You Bring

• You demonstrate a proactive approach to leveraging AI in everyday workflows, ensuring high-quality outcomes through thoughtful use of AI technologies, contextual understanding, and business expertise.
• 10-15+ years of extensive experience in industry consulting, business transformation, enterprise software, strategy, value advisory, or executive customer engagement roles.
• Deep industry expertise in one or more sectors such as Manufacturing, Utilities, Energy, Consumer Products, Retail, Financial Services, Public Sector, Life Sciences, or Telecommunications.
• Demonstrated success engaging and influencing C-level executives and senior business stakeholders.
• Proven ability to identify, shape, and accelerate strategic business transformation opportunities.
• Strong understanding of Industry AI, Generative AI, Agentic AI, and their practical application to industry-specific business challenges.
• Expertise in consultative selling, value-based engagement, stakeholder management, and strategic account planning.
• Strong analytical and problem-solving capabilities with the ability to convert complex challenges into actionable business strategies.
• Ability to navigate ambiguity and lead highly visible, high-impact customer engagements in rapidly evolving market environments.
• Excellent communication, storytelling, workshop facilitation, and executive presentation skills.
• Experience collaborating across sales, product, engineering, consulting, and delivery organisations to drive customer outcomes.
• Bachelor's degree required; Master's degree or equivalent experience preferred.
• Fluent both English and German on business level, additional languages are advantageous.

Additional skills:

• Competitive Positioning
• Thought Leadership
• Customer Value Proposition
• Customer Engagement
• AI Value Selling

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 458343 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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