Global HR Content Team Associate (limited full-time)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

Content is our product in HR and both employees and managers are our customers. Global People & Culture Content Team gives direction and guidance to HR content owners and is taking HR content management to the next level by integrating AI.

As the Global HR Content Team Associate, you will get hands-on experience with innovative HR technologies and be responsible for developing and maintaining high-quality HR content for our global audience.

• Prepare content for internal SAP platforms in support of AI integration.
• Conduct reviews of existing content within the knowledge bases to identify and rectify content errors and inconsistencies.
• Format and transform content into a suitable structure for AI model training.
• Collaborate with the Global P&C HRdirect team to optimize and maintain knowledge base to maximize AI’s potential.
• Provide regular reports on data quality and content review progress.
• Ensure that all content is aligned with our global brand and messaging guidelines.
• Stay aware of AI models and data quality assessment methods.

What you bring

Previous HR experience is not required in this paid role, but you need to:

• 12 months availability with possible prolongation
• Be proficient in English, both spoken and written.
• Have strong writing and editing skills with attention to detail.
• Enjoy problem solving and be comfortable with complexity.
• Be responsive, own your task and follow through.
• Be curious, learn, grow.
• Aim to simplify, question the established, think creatively.
• Take pleasure in learning innovative technology.

Meet your team

The Global P&C Content Team is part of Global P&C HRdirect. Our vision is to shape the service experience at the earliest point possible and we constantly strive to deliver excellent HR services to our employees and managers: as self-services through SAP One, as well as through consultancy and support via HRdirect ticket, hotline and live chat. We believe in One HR and are partnering closely with the whole HR community and IT on taking HR service delivery to new heights.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 450167 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid #SAPNextGen