Expert Development Architect - Customer Industry Solutions

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Important information:

• This is a hybrid role based out of SAP Sao Leopoldo office, working in-office with the team 3 days per week.
• Candidates must submit their applications in English.

What you'll build

As an Expert Development Architect, you will own the end-to-end technical direction for agentic AI solutions built on BTP, guiding a portfolio of customer engagements from initial proof of concept through enterprise-grade delivery.

In this role, you will:

• Lead agentic architecture design: Define multi-agent orchestration patterns, tool-use strategies, LLM grounding approaches, and end-to-end autonomous workflow designs tailored to S/4HANA business processes.
• Own reference architectures: Establish reusable architectural patterns and golden paths for BTP extensions, integrating S/4HANA modules, SAP AI Core, SAP Integration Suite, and public cloud services.
• Drive customer engagements: Guide complex initiatives from use-case discovery and scoping through PoC delivery and production rollout, acting as the primary technical authority alongside customer architects and stakeholders.
• Establish engineering standards: Define guardrails, CI/CD practices, observability standards, and responsible AI guidelines for the development team.
• Translate S/4HANA process depth into AI solutions: Connect the semantic richness of S/4HANA core modules (Finance, Procurement, Supply Chain, Manufacturing) to agentic use cases with measurable business impact.
• Mentor and grow the team: Conduct architecture reviews, elevate technical quality, and support engineers in navigating the complexity of enterprise AI development.
• Influence the SAP ecosystem: Provide architectural feedback to SAP product teams and engage with the broader BTP and AI Core communities to bring external perspectives in.

What you bring

You bring proven capability in both modern AI engineering and the SAP enterprise landscape, with a track record that reflects the depth and breadth expected at the expert level.

• S/4HANA module knowledge: Solid understanding of at least two core S/4HANA functional areas (Finance/FI-CO, Procurement/MM, Supply Chain/SD/WM, or Manufacturing/PP), with a clear grasp of how data flows, where process boundaries lie, and how to extend the platform without disrupting core system integrity.
• Technical leadership: Demonstrated ability to shape architecture decisions, define engineering standards, and drive technical direction across cross-functional teams.
• SAP BTP: Basic experience with CAP, SAP AI Core, SAP AI Launchpad, Joule, Integration Suite, and BTP extension patterns in production settings, including integrations with non-SAP systems.
• Agentic AI development: Hands-on experience designing and building production agentic systems, including multi-agent orchestration, LLM-backed workflows, RAG and GraphRAG pipelines, semantic retrieval and context engineering, Knowledge Graphs, vector databases, tool calling, MCP patterns, and agent evaluation frameworks.

You also bring:

• Extensive experience in software engineering and enterprise architecture, with significant involvement in customer-facing delivery and complex SAP landscapes.
• Cloud-native depth, including Kubernetes, Docker, CI/CD, DevSecOps, MLOps, infrastructure as code, cloud security architecture, observability stacks, and hands-on experience with at least one major hyperscaler (AWS, Azure, or GCP).
• Expertise in AI output quality assurance, evaluation practices, and responsible AI, with the ability to assess whether an agentic system is functioning correctly and safely.
• The ability to engage executive and senior stakeholder audiences, translating complex technical trade-offs into clear business decisions.
• Intellectual curiosity and adaptability, with the discipline to track developments in a fast-moving field, experiment deliberately, and incorporate what proves effective.
• Fluent Portuguese, Professional English, and Professional Spanish.

Nice to Have

• Thought leadership demonstrated through patents, publications, conference presentations, or open-source contributions.
• Experience building reusable platforms, accelerators, or enterprise engineering frameworks.
• Familiarity with regulated industries and enterprise governance models.
• A habit of proactively leveraging AI in day-to-day workflows, not only in the solutions delivered.

Where you belong

SAP Customer Industry Solutions is a strategic engineering unit within SAP Industry AI. The team acts as a RISE enabler for enterprise customers, delivering targeted innovation through customer development projects at the intersection of SAP S/4HANA, the Business Technology Platform (BTP), Artificial Intelligence, and Public Cloud.

SAP Industry AI is building purpose-built autonomous industry domains — next-generation AI tailored to industry-specific pain points that executes end-to-end across the most critical business processes through fully autonomous agentic solutions. The Autonomous Suite — the AI-driven execution backbone — combines deep industry and cross-industry agents with enterprise applications, semantically rich data, and built-in governance.

You will join a team that builds what does not yet exist. We operate with high autonomy, take full ownership of our technical direction, and move fast without compromising quality. You will not be executing a pre-defined roadmap; you will be defining it.

The team thrives on direct feedback, collaborative problem-solving, and people who are more committed to finding the right solution than to defending the first one they proposed. We value diverse perspectives and backgrounds, from those who came through traditional SAP paths to those who arrived from entirely different industries.

At SAP, we are committed to inclusion and flexibility. We support hybrid working arrangements, invest continuously in learning and development, and believe great architecture, like great teams, is built with intention.

#LI-GL1

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 459193 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid