Diploma Student / Intern

Company Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Description

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP

• Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

You will work in a multinational team in close cooperation with experts from all over the world with a focus on supporting customers from Asia Pacific. Next to technical skills, proficiency in English language is key, and Japanese speaking will be an advantage.

Your main tasks:

• Receive cases from customers, acknowledge receipt to the customer, and capture a comprehensive problem description.
• Review the information provided and either forward the case to the appropriate team or request additional details as necessary.
• Meet all SAP-related SLAs (IRT, ORT, and APT) in a timely manner.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Undergraduate
• Degree in Finance, science or engineering is an advantage
• Excellent analytical skills
• English (professional proficiency). Japanese language skills are a plus.
• Open and professional communication style
• Strong team player who learns and adapts quickly
• Enjoy and derive satisfaction from direct interfacing with customers
• Can work minimum 4 days for at least 6 months duration
• Enrolled full-time and will graduate after 2027

Meet your team:

PRC ERP FIN GRC APJ3 team belongs to the private cloud ERP solution area in technical support, which is the key organization behind SAP's core products, supporting SAP ERP, SAP S/4HANA On-Premise and Private Cloud Edition.

Our team is committed to providing the technical support and real-time customer service to help our customers use, adopt, and maintain their SAP financial solutions. We are a team of subject matter experts who are obsessed with delighting our customers at every turn.

Qualifications

• Undergraduate
• Degree in Finance, science or engineering is an advantage
• Excellent analytical skills
• English (professional proficiency). Japanese language skills are a plus.
• Open and professional communication style
• Strong team player who learns and adapts quickly
• Enjoy and derive satisfaction from direct interfacing with customers
• Can work minimum 4 days for at least 6 months duration
• Enrolled full-time and will graduate after 2027

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.