Customer Advisory Expert

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you will build:

In this role, you will help customers understand how SAP’s Cloud portfolio — including SAP Business Suite, SAP Cloud ERP, SAP Business Data Cloud and SAP’s AI capabilities — can solve their most pressing business challenges and guide them confidently on their cloud transformation journey. You will create meaningful impact by shaping customer strategy through high-quality discovery, value-based solution presentations and compelling demonstrations.
Your work directly influences deal success, strengthens customer trust and differentiates SAP in competitive sales cycles. You will identify value opportunities, translate customer needs into actionable solution scenarios and act as a trusted advisor to executive stakeholders. Additionally, you will collaborate closely with Sales, Industry, Solution and Digital teams to drive demand generation, identify whitespace and support execution of strategic business development initiatives.
As a senior specialist, you will also take ownership of orchestrating complex presales engagements, managing multiple experts, and ensuring that each customer interaction delivers clarity, confidence and measurable value.

What you bring:

• 3 years of SAP solution experience
• Demonstrates 5-7 successful engagements on mid-sized deals
• SAP Cloud architecture knowhow on end-to-end processes & solutions
  
• 5 years of experience in software sales and presales processes
  
• Excellent presentation and communication skills English: proficient
  
• Fluent/Native Slovenian
• Bachelor equivalent: minimum requirement
  
• Master equivalent: optional
  
• MBA / Ph.D.: optional

Where you belong:

You’ll join a highly collaborative Customer Advisory community that values trust, teamwork and continuous learning. This team thrives on sharing knowledge, co-creating winning strategies and supporting one another to deliver exceptional customer experiences. You’ll belong in an environment that encourages innovation, empowers you to grow your skills and provides opportunities to take leadership roles in complex, strategic deals.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442004 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid