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SAP • Palo Alto, US

Chief Machine Learning Engineer - Experience Generation Team

Salary:  $274,300 – $609,200 per annum
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Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About the Team
The Experience Generation team at SAP accelerates the path from idea to outcome with three generative-AI services: Deep Research & Planning (strategic plans from enterprise + market data), Experience Builder (AI-forged dashboards and micro-apps), and Visual Services (commerce imagery via diffusion). Together they deliver business value across all SAP lines of business, grounded in governed enterprise data and brand standards.

Our platform blends a React/Next.js frontend, a Python + FastAPI backend orchestrating LangGraph sub-agents, and a Gardener-managed Kubernetes runtime. With Postgres, Cassandra, HANA Cloud vector engines, and SAP’s Generative AI Hub for model governance, we provide an enterprise-grade substrate for controllable, scalable AI workflows.

What You’ll Do

As a Chief Machine Learning Engineer, you’ll be a technical leader helping architect, scale, and harden SAP’s next generation of generative AI services. You’ll drive both design and implementation of ML pipelines, orchestrators, and agentic workflows—turning foundational model research into secure, production-ready enterprise solutions

Key Responsibilities

  • Architect and optimize ML-driven workflows for multi-agent orchestration (LangGraph) across DRP, Experience Builder, and Visual Services.

  • Lead technical design discussions, mentor junior engineers, and set engineering standards for reliability and scale.

  • Evaluate, fine-tune, and integrate foundation models (text, multimodal, diffusion) through SAP’s GenAI Hub and third-party providers (e.g., Amazon Bedrock).

  • Design evaluation frameworks and dashboards for quality, safety, and enterprise trust in generative outputs.

  • Partner with product teams to define roadmaps and deliver features that serve Sales, Marketing, Finance, HR, and beyond.

  • Collaborate with cross-functional SAP AI teams on shared infrastructure, governance, and interoperability.

  • Stay at the forefront of ML/AI trends and bring best practices into the team’s architecture and execution.

Ideal Qualifications

  • 12+ years of professional experience in machine learning engineering, software engineering, or applied research roles.

  • Deep proficiency in Python and familiarity with Go/TypeScript; experience with distributed systems and orchestration frameworks.

  • Strong background in ML/AI, including large language models, embeddings, RAG, and/or multimodal generation.

  • Hands-on experience with cloud-native infrastructure (Kubernetes, AWS/Azure) and modern data stores (Postgres, Cassandra, vector DBs).

  • Proven track record of delivering production AI systems at scale.

  • Strong problem-solving skills and ability to balance innovation with enterprise-grade reliability.

  • Experience mentoring engineers and shaping engineering culture.

Why Join Us

At SAP, Chief engineers have the chance to define architecture and strategy for some of the world’s most impactful enterprise AI services. You’ll shape how businesses plan, build, and visualize with AI—while working with a collaborative team, trusted cloud platforms, and the latest foundation models. Your leadership will ensure SAP’s AI innovations scale securely, reliably, and responsibly

#SAPAICareers #SAPAIAPP

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 274,300 - 609,200 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 441539 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid


Company benefits

25 (UK) 30 (Germany) 21 (India) days annual leave + bank holidays
Accrued annual leave – 1 day/year up to 30 days (UK)
Open to job sharing
Sabbaticals
Adoption leave – Up to 52 weeks (UK)
Open to part time work for some roles
Returnship
Equity packages
Shared parental leave
Enhanced maternity leave
Fertility benefits
Pregnancy support
On-site childcare
Share options
Electric Car Salary Sacrifice
Gym membership
Dental coverage
Health insurance
Private GP service
Mental health platform access
Life assurance
Life insurance
Enhanced pension match/contribution
Enhanced paternity leave
Travel insurance
Cycle to work scheme
On-site gym
Bike parking
Enhanced sick pay
Emergency leave
Enhanced sick days
Company car
Open to part-time employees
Work from anywhere scheme
Childcare credits
Fertility treatment leave
Pregnancy loss leave
Carer’s leave
Nursery salary sacrifice scheme
Family health insurance
Women’s health leave
Annual bonus
401K
Referral bonus
Joining bonus
Employee discounts
Loyalty programme
Non-contributory pension
Personal development days
Personal development budgets
L&D budget
Language lessons
LinkedIn learning license
Study support
Studying sabbaticals
Lunch and learns
In house training
Hackathons
Professional subscriptions
Further education support

Working at SAP

Company employees

107,000

Gender diversity (male:female)

65:35

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