Business Processes Chief Consultant

Job Description

Requisition ID: 452719
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T5PF-2

Original Posting Date: 04/27/2026

Job Title: Business Processes Chief Consultant

Location: Palo Alto, CA

Work Model: Hybrid work model

Purpose and Objective:

SAP America, Inc. seeks a Business Processes Chief Consultant at our Palo Alto, CA location to drive business consulting by translating the customer's vision into solutions.

Expectations and Tasks:

Maps business processes to solution requirements. Champions and leads disruptive business innovation. Provides thought leadership around the transformation towards the Intelligent Enterprise. Drives change management to achieve business transformation objectives. Delivers end-to-end solution design and configuration across all relevant solutions (on-premise, cloud and hybrid), applying state-of-the-art methodologies and standards. Plans transitions of customer solution landscapes. Drives deployment of best practice business processes for specific LoBs or industries. Supports pre-sales activities. Performs solution reviews and feasibility studies. Works to resolve escalated projects. Delivers as team lead and supports respective line manager(s) in people development tasks. Leads customer workshops and trainings. Supports in partner-led projects to ensure ecosystem and customer success. Introduces SAP and industry leading practices for complex business requirements based on experience. Drives the evolution of the relevant section of the services portfolio for the respective solution area and related areas; can be owner of a service sub-portfolio and/or triggers service innovation. Owns the creation of templates, common practices and supporting service delivery artifacts in order to optimize business processes. Mentors business process consultants.

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration or a related field of study and ten (10) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration or a related field of study and eight (8) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include eight (8) years involving each of the following:

• Leading and managing teams of Technical architects and consultants;

• HANA Database, Oracle Database and SAP NetWeaver/ Basis Administration;

• Building Technical Architecture and Transformation roadmap for large and highly integrated SAP Landscapes of customers, IT executives, business process leads and technical Architects;

• Leading large S/4HANA migration projects to minimize the downtime of migrating SAP systems with large database size;

• Project planning, risk assessment and mitigation plans, testing strategy, governance setup for large transformation and cloud migration projects;

• Architecting SAP RISE Enterprise Cloud landscape hosted across AWS, Google Coud and Microsoft Azure ensuring resilience, performance and scalability;

• SAP system release and support package upgrades, OS/DB migrations, and ABAP programming language; and

• Identifying automation and Business AI use case solutions provided by SAP business requirements.

Travel: Position does require up to 30% domestic travel to various and unanticipated customer sites to deliver SAP MaxAttention services and customer support.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only: reference code lhrs4262

SAP:SAIL

EX:OUT

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

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We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary for this position is $388,918. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $388,918 - $433,500. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations:

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