AI Solution Product Expert (f/m/d)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

SAP is reinventing how businesses run by embedding AI into every core business process — at scale and with trust. In this role, you will be part of the team that brings SAP’s AI Strategy to life.

• You will manage and drive the definition, prioritization, development and rollout of SAP’s strategic AI Agents.
• You will translate business needs into scalable AI capabilities, and drive cross‑functional execution across business, process, and engineering teams.
• Your work will directly impact how SAP adopts AI safely and at scale, helping to unlock measurable business value through high‑quality, responsible AI services.
• You will lead the end‑to‑end lifecycle of AI Agents from mission definition, design, and safety guardrails to evaluation, rollout, and continuous improvement.
• You will be responsible for delivering outcome‑driven roadmaps that guide the development of next‑generation enterprise AI features, in close alignment with business, process and engineering teams.
• Your leadership will enable SAP to adopt key AI capabilities faster, improve customer experience, and reduce complexity for global enterprise users.

What you bring

• 5–10+ years of experience in product management, solution management, or process management; at least 3+ years in enterprise environments, ideally in Lead‑to‑Cash or Go‑to‑Market areas.
• Strong understanding in Agentic AI Delivery, tool‑based workflows, multi‑agent design, prompt engineering, RAG, and evaluation frameworks.
• Proven strong ability to bring structure to complex environments with multiple stakeholders.
• Excellent stakeholder management, communication, and storytelling skills.
• Hands‑on experience working with data science and engineering teams in agile delivery environments.
• Familiarity with SAP’s AI ecosystem and SAP’s AI strategy
• Expertise in how to adapt AI/ML technologies for business outcome is a plus.
• A strategic mindset, comfort with ambiguity, and a passion for AI.
• Strong verbal and written communication skills in English.

Where you belong

You’ll join a collaborative, future‑focused team driving SAP’s Business AI strategy execution. You will be part of the Customer & Partner team as part of Corporate processes and Information Technology organization (CPIT). Our culture values curiosity, transparency, and teamwork. You’ll thrive here if you enjoy solving complex challenges, partnering across diverse global teams, and building solutions with real‑world impact.

#LI-ILR

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446870 | Work Area: Solution and Product Management | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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