AI/ML Developer

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location: Bangalore or Pune

WHAT YOU’LL BUILD:

We are seeking a senior AI specialist to design, develop, and deploy AI/ML and Generative AI solutions integrated with SAP systems. This role combines AI engineering with SAP technical administration to deliver intelligent, self-healing, predictive SAP landscapes and focuses on building intelligent applications, automating processes, enabling advanced analytics using SAP BTP, SAP HANA, and related technologies.

Key Responsibilities:

1. AI Solution Development

• • Build and deploy AI/ML models for SAP use cases such as performance forecasting, automation, and intelligent recommendations.
  • Leverage SAP Joule for conversational AI and intelligent assistance.
  • Implement Generative AI solutions (e.g., SAP Copilot, document processing, RAG-based knowledge retrieval) integrated with SAP data sources.

1. Integration with SAP

• • Integrate AI services to SAP BTP, SAP S/4HANA, and SAP Datasphere for conversational AI experiences.
  • Collaborate within & across the teams to identify and prioritize AI use cases.

1. Data Engineering & MLOps

• • Prepare and optimize data pipelines from SAP HANA/CDS views for AI model training and inference.
  • Implement MLOps practices: CI/CD pipelines, model monitoring, retraining workflows, and version control.
  • Configure and extend SAP Joule to deliver personalized, context-aware assistance across SAP applications.

1. Compliance & Governance

• • Ensure adherence to data privacy, security, and Responsible AI principles.
  • Document AI models, prompts, and workflows for auditability and governance.

WHAT YOU BRING:

• 5 - 9 years experience in AI/ML development and SAP technical operations.
• Strong experience in Python, ML frameworks (TensorFlow, PyTorch), and LLM toolchains (LangChain, Hugging Face).
• Hands-on with SAP technologies: S/4HANA, SAP BTP.
• Experience with cloud AI services (Azure AI, AWS SageMaker).
• Experience with MLOps tools (MLflow, Kubeflow) and containerization (Docker, Kubernetes).
• Ensure scalability, robustness, and efficiency of AI applications across various platforms.
• Analyze project requirements and translate them into AI solution frameworks.
• Mentor and guide junior AI specialists and team members in best practices and advanced techniques.
• Stay updated on the latest AI and machine learning trends and integrate relevant technologies and methodologies.
• Evaluate, select, and deploy AI tools and technologies to leverage our infrastructure capabilities.
• Monitor and assess AI performance metrics, providing insights and recommendations for enhancement.
• Engage in peer reviews, documentation processes, and develop guidelines for AI strategy implementations.

WHERE YOU BELONG:

As SAP’s digital backbone and strategic business enabler, Corporate Processes & Information Technology (CPIT) creates, builds, and runs the intelligent, sustainable enterprise by leveraging SAP’s own standard software portfolio, in addition to ensuring a world-class technological foundation for the digital workplace, making Future of Work a reality at SAP.As part of CPIT organization, Solutions Management & Operations (SMO) team provides rock solid operations and safeguarding of SAP’s internal business, customer, and web systems. We are responsible for delivery and day to day operations of SAP’s internal critical business systems, customer facing business systems, support systems, and hybrid solutions. Colleagues in India (Bangalore & Pune), China (Shanghai), Germany (Walldorf & Dresden), USA (Newtown Square & San Ramon) and Mexico (Monterrey) are enabling best in class rock-solid operations in agile setup by ensuring the highest availability and performance of systems while being a strategic enabler of innovation.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 441121 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid