Agentic AI Platform and Enablement Manager

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Summary:

We are seeking a dynamic Agentic AI Platform and Enablement Manager to lead a team of 8+ and drive the adoption of our Kyma-based Agentic AI platform across SAP. You will oversee the enablement of 5,000+ engineers, ensuring they can efficiently build, deploy, and manage agentic AI microservices on our CPIT Agent Platform. This role combines strategic platform vision with hands-on technical leadership, focusing on Developer Experience (DevEx), platform reliability, and scalable enablement programs. You will act as the primary liaison between platform engineering and the developer community, fostering a thriving ecosystem of AI-powered solutions.

What you`ll do:

You define and execute the roadmap for the SAP CPIT Agent Platform enablement, prioritizing features, documentation, and support mechanisms that reduce friction for developers and safeguard smooth onboarding. You manage a team of 10, providing mentorship, performance management, and technical guidance. You collaborate with product owners and architects to ensure the platform evolves with Agentic AI trends while maintaining enterprise-grade security. You analyze usage metrics and feedback to continuously improve platform usability, onboarding, and tooling. Success is measured indirectly by the velocity, quality, and adoption of services built by 5,000+ engineers and directly by the quality of your teams enablement output in the form of reference applications, AI-based enablement content (e.g. claude plugin) and face2face enablement.

• Lead a team of 10 enablement engineers, driving delivery, growth, and technical excellence.
• Define and execute the enablement strategy for 5,000+ SAP engineers.
• Contribute to and influence the Kyma-based platform roadmap and delivery, ensuring scalability, security, and focusing on Developer Experience
• Develop tooling, documentation, reference apps and workshops to accelerate AI development and enterprise grade operations
• Collaborate with architects to integrate latest Agentic AI standards (MCP, A2A, LangGraph)
• Monitor platform adoption, performance, and feedback loops for continuous improvement.
• Manage stakeholder relationships across LoBs to align platform capabilities with business needs.
• Ensure compliance, governance, and best practices across all agentic AI microservices.

What you bring:

• Bachelor's or Master's in Computer Science, Engineering, or related field.
• Proven leadership of technical teams, focusing on delivery, mentoring, and performance.
• Deep expertise in Kyma, Kubernetes, and microservices architecture.
• Strong grasp of Agentic AI concepts, frameworks (LangGraph, CrewAI), and standards (MCP, A2A) to drive platform capabilities.
• Demonstrated success enabling large developer communities (1000+) via documentation, workshops, and tooling.
• Very Deep Proficiency in Python and IDE handling with devcontainers
• Very deep knowledge around Agentic AI lifecycle management – e.g. AgentOps via Mlflow: agent tracing, evaluation and trace labeling
• Agile/SAFe experience. SAP AI experience is a plus. Passion for developer advocacy
• Knowledge of CPIT agent platform and AIFactory Golden Path is a big plus

Meet your team:

Within SAP IT, our Enterprise AI CoE team has the purpose to help SAP to transform into a data-driven intelligent enterprise, by empowering SAP employees to simplify processes, leveraging AI technologies. Our vision is to be an advocate and enabler of best-in-class AI within SAP. Our mission is to deliver business value through AI in SAP’s processes and be recognized as AI Thought Leader in the market.

We implement both standard SAP AI and custom built solutions across all LoBs. We are customer zero of SAP standard AI solutions and provide continuous feedback to standard development for product improvement. We provide an AI Platform and Infrastructure to entire SAP AI practitioners for building their own ML solutions in the entire ML lifecycle following MLOps methodology. Furthermore, we build and operate a central chatbot platform based on SAP Conversational AI with the aim to provide capabilities from all lines of business through a single digital assistant. We also build those capabilities (individual chatbots) as well as support other teams in building further ones.

Within our team, we practice a trust-based working model with emphasis on great collaboration, agility and transparency. We offer a lot of room for creativity and freedom to experiment. Our operating model is based on autonomous/agile team concept (SAFe) and SAP New Work practice where we put people at the center of everything we do.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 455303 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid