RSPB • Newport Wetlands

Part-Time Catering Assistants (Variable Hours)

Employment type:  Full time
Salary:  £10 – £11 per hour

4 days/week at home

Fully flexible hours

Dog friendly

Job Description

At RSPB Cymru, we care about food as well as about Nature. We believe that great food can taste delicious, do us good and doesn't harm the planet. Would you like to be a part of this and join our team working at Newport Wetlands Visitor Centre?

The Visitor Centre, gateway to the Newport Wetlands National Nature Reserve, is a great place to visit year-round and worth a trip whatever the weather. Visitors enjoy food made with the best of local ingredients, sourced from local producers wherever possible.

Our café is not just about serving great food and giving first class service - it’s about saving wildlife too by directly contributing to the charity’s objectives through the income you help generate in the café.

You will be motivated and a customer-pleaser, being a forward-thinking team player, who leads by example, delighting every customer. You will work with the site's Catering Manager and the Assistant Catering Manager to help run the Coffee Shop.

Essential skills, knowledge and experience:

  • Maintaining the highest standards of customer service
  • Enjoy working as part of a supportive and positive team
  • Able to communicate effectively & manage and respond quickly and positively to customer needs and feedback
  • Confident in the use of till systems and payment processes
  • Keen to learn new skills and undertake training
  • Able to demonstrate a clear understanding of food hygiene
  • Able to work on own initiative and under pressure

Desirable qualifications:

  • An intermediate food hygiene certificate level 2, although training will be given.

These roles are permanent, with variable hours in line with the needs of the business. This role will include regular weekend and bank holiday working. For further information please contact

As part of this application you will be asked to provide a copy of your CV and complete a short form. Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
24 days annual leave + bank holidays
Enhanced sick pay

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options RSPB provides and then we anonymously survey a statistically significant proportion of their employees to make sure RSPB is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at RSPB

Company employees


Gender diversity (male:female)


Office locations

Across all 4 UK Countries

Hiring Countries


United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Charity & Tech For Good

Charity & Tech For Good

Industry awards 2023
Most flexible companies

Most flexible companies

Flexa100 2023
2nd – Charity & Tech For Good

2nd – Charity & Tech For Good

Industry awards 2022