Food and Beverage Assistant

Job Description

Our busy catering operation at Conwy Reserve is looking for a catering assistant to join the team. We are looking for an individual who is able to deliver the highest standards and customer care and assist with the day-to-day running of the café operation, in line with set RSPB procedures and routines.


You will need to be available to work during the day, weekends, and Bank Holiday working will also be essential.

Essential skills, knowledge and experience:

• Enthusiastic approach to work,
• High understanding of the principals of food hygiene;
• Excellent verbal and written communication skills;
• Problem-solving skills and ability to work on own initiative;
• Ability to manage and respond to customer needs and feedback;
• Working in target driven/pressured environment;
• Working on the till, card machine, cashing up;
• Ability to work as part of a team.

Desirable skills, knowledge and experience:

• Experience of working at a café/bar/pub;
• Till operation and payment handling;
• Knowledge of food and food service skills;
• Computer skills.

This is a zero hour contract, hours will be flexible per week.

You will need to be available to work during the day, weekends, and Bank Holiday working will also be essential.

We are looking to conduct interviews for this position from 24th October. For further information please contact jon.ward@rspb.org.uk .

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As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

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We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.