RSPB • RSPB UKHQ - The Lodge

Facilities Co-Ordinator

Employment type:  Full time
Salary:  £25723 - £27614 per annum

3–4 days/week at home

Fully flexible hours

Dog friendly

Job Description

The RSPB's Facilities Management & Logistics Department has four functional teams all working to ensure people can be their very best at work in a safe, effective, and compliant workplace, maintaining operational effectiveness, contributing to staff engagement and environmental performance. The four teams include Fleet, Maintenance, Facilities Management, and Logistics.

We have an exciting and new opportunity for an organised, adaptable and practical individual to join our Facilities Management Team at the RSPB UKHQ, in Sandy, Beds.

You will play a key role in the day-to-day facilities management of the UKHQ, working closely with the facilities, security, and maintenance teams on site. Your primary duties will be to provide a friendly and efficient facilities helpdesk service to staff and contractors, You will be responsible for recording and actioning requests appropriately and producing related Management information. We are looking for a responsible, flexible and pragmatic person able to prioritise and ensure tasks are properly completed and recorded. We also expect the highest standards of excellence towards our customers, both internal and external.

You will be responsible for:

  • Day to day liaison with facilities contractors to ensure operations run smoothly;
  • Production of records and reports for Green Dragon;
  • Managing our energy contract and liaising with sites and contractors on queries;
  • Safe receipt and distribution of parcels delivered to site;
  • Management of the UKHQ pool car bookings and ensuring compliance with vehicle maintenance schedules;
  • Responsible for meeting room set ups, site logistics and driving requirements with support from the maintenance team;
  • Support and cover for the Security Co-ordinator including monitoring of CCTV and alarms systems and issuing of access cards in line with company policy;
  • Co-ordination of the UKHQ First Aid and Fire Evacuation requirements, ensuring compliance with Codes of Practice and Legislation well as acting as a nominated site First Aider;
  • Other duties include general facilities administrative activities, record keeping, raising purchase orders, and other ad hoc tasks as required.

This will be a varied role where you will be working across the department to help and support the FM&L teams in their everyday work.

Essential skills, knowledge, & experience:

  • You must hold a full Drivers license which is valid for use in the UK and either have a First Aid at Work Qualification or be willing to undertake this training.
  • Able to carry out lifting and manual handling tasks.
  • Knowledge of Microsoft Office applications (especially Outlook, Word, and Excel).
  • Able to communicate effectively and professionally with a wide range of audiences.
  • Able to make the best use of time particularly when under pressure from competing priorities, prioritising and delegating tasks effectively.
  • Able to deal with confidential and sensitive information appropriately.
  • Good inter-personal skills with the ability to work under pressure using your own initiative in order to meet tight deadlines.

Desirable skills, knowledge, & experience:

  • Manual handling experience/training or be willing to undertake this.
  • Experience of Sharepoint.

This is a Permanent, Full-Time site based role for 37.5 hours per week.

We are looking to conduct interviews for this position from 4 October 2023. For further information please contact jo.ketley@rspb.org.uk.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
24 days annual leave + bank holidays
Enhanced sick pay

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options RSPB provides and then we anonymously survey a statistically significant proportion of their employees to make sure RSPB is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at RSPB

Company employees


Gender diversity (male:female)


Office locations

Across all 4 UK Countries

Hiring Countries

United Kingdom
Awards & Achievements
Most flexible Charity & Tech For Good companies – 2nd

Most flexible Charity & Tech For Good companies – 2nd

Industry awards 2022