RSPB • Sherwood Forest

Centre Assistant - fixed term

Employment type:  Contract
Salary:  £19305 - £21417 per annum

3–4 days/week at home

Fully flexible hours

Dog friendly

Job Description

Are you able to help deliver fantastic customer service? We are looking for an enthusiastic and hard-working individual to help work in our café and visitor centre at Sherwood Forest.

About the Role

You'll be working in our visitor centre, indoors and outdoors, helping to give a warm welcome to our visitors and assisting with the day-to-day running of our operations.
You will greet visitors and ensure they are set up for a great visit and deliver excellent customer service in our shop and café. This will include working in the kitchen, on the tills, and making hot drinks. A full induction and training will be provided.

Our visitor operation runs all year round so you will need to be flexible and available to work weekends, bank holidays and during the week.

Essential skills, knowledge and experience:

• Enthusiastic approach to work.
• Excellent verbal and written communications skills.
• Computer literate.
• Multitasking skills.
• Ability to manage and respond quickly and positively to customer needs and feedback.
• Ability to work as part of a team.

This is a fixed-term role on a 0-hour contract until the 17th September 2023.

We are looking to conduct interviews for this position asap. For further information please contact sherwoodforest@rspb.org.uk.
As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
24 days annual leave + bank holidays
Enhanced sick pay

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options RSPB provides and then we anonymously survey a statistically significant proportion of their employees to make sure RSPB is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at RSPB

Company employees


Gender diversity (male:female)


Office locations

Across all 4 UK Countries

Hiring Countries

United Kingdom
Awards & Achievements
Most flexible Charity & Tech For Good companies – 2nd

Most flexible Charity & Tech For Good companies – 2nd

Industry awards 2022