Primer • London

Cloud Engineer (Fully Remote)


Core hours 11–3

Job Description

The last two decades have seen an explosion in new payment services - from digital wallets, mobile payments, and open banking, to Buy Now Pay Later and crypto. Great for consumers! But, incredibly complex for merchants and developers. That’s where Primer comes in.
Primer is the world's first automation platform for payments. With Primer, merchants and developers have all the underlying infrastructure and "lego blocks" they need to build the best buying experiences for their customers. Any developer can build a connection on Primer; merchants then simply 'click and connect' to the services they need to build their desired payment flows within their Primer dashboard.
Since starting in January 2020, we've raised funding from top tier investors including Accel, Balderton and Iconiq. Our all-star team from across the world of payments and fintech includes ex Braintree-PayPal, Stripe, Checkout, Tink, Recurly, TrueLayer, Paddle, Plaid, Kount and more - come and join us!
We're building a globally distributed, highly available infrastructure, to ensure our product teams can deploy code rapidly and safely. We aim for 99.99(9)% uptime to make it happen.

What is the role?

  • Working closely with the core infrastructure team to design, deploy and operate Primer’s infrastructure
  • Collaborating with our product development teams to implement the solutions required to support the build of new features
  • Working with AWS, Kubernetes, Docker, Terraform, Datadog, Cloudflare and GitLab among others
  • Continually keeping an eye on our monitoring and alerting tools to ensure the health and well-being of our infrastructure
  • Being part of an on-call rotation, debugging production issues and outages across many levels and services within the live production environment
  • Writing clear and concise documentation - we believe in well designed solutions backed by robust policies and procedures

What are we looking for?

  • Proven experience gained from a similar role, working on a live and complex cloud based production environment (AWS preferred)
  • Experience designing and deploying large scale systems
  • Previous experience of working in a globally distributed infrastructure
  • Knowledge of security practices and chaos engineering. Working in a PCI compliant or data-sensitive industry would be highly advantageous
  • Ability to write functional and maintainable code to deliver new platforms and solutions
  • Highly motivated self-starter who values autonomy and getting things done
  • Excellent verbal and written communication
  • AWS certification would be advantageous
  • Experience working in a fast-paced environment

The way we work is different at Primer
Our culture is about removing the roadblocks to doing your best work. We focus on taking initiative, letting the best ideas win, and valuing output over anything else.
Underpinning all of this is our 'trust by default'. You’ll work remotely, wherever works best for you, have unlimited coworking access, unlimited time off, no company spending approvals, regular whole company retreats, team workations, and open access to people across the company.
We find the best thinking and work come from removing limiting assumptions. So, one of our favourite approaches to solving problems is simply: If anything is possible, then what will you do?
Our benefits:
100% remote working - work from anywhere you like, however you like 🌍Competitive share options 📈Uncapped holiday, with 25 days minimum to be taken ✈️Co-working space access 🗣Team socials - quarterly workations, annual company retreats and virtual events 🥳Laptop, screens and accessories of your choosing! 🖥Additional £500 towards your home office setup 🪴Unlimited learning budget 🧠Medical insurance via SafetyWings 🩺Location-specific benefits - pension, 401k, health insurance etc.
Primer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company benefits

Work from anywhere scheme
Unlimited annual leave
Co-working space allowance
Work from home budget
Unlimited Learning Budget

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Primer provides and then we anonymously survey a statistically significant proportion of their employees to make sure Primer is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Primer

Company employees


Gender diversity (male:female)


Office locations


Funding levels


Hiring Countries

United Kingdom