Lead and inspire the team as a Store Manager at Pets at Home in Slough. This is a 39-hour, full-time retail management role involving a 7-day shift pattern, where you will drive sales, oversee daily operations, and deliver exceptional customer service.
Requirements
At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting
Passion for retail with a proven track record of delivering excellent results
Flexibility to work a 7-day shift pattern including weekends and bank holidays
Strong communication and leadership skills
Passion for learning and commitment to training
Skills & Responsibilities
Retail Management: Oversee daily operations, stock control, and store standards to ensure a smooth and compliant shopping environment.
Team Leadership: Lead, inspire, and motivate a team of 10 or more to achieve sales targets and exceed KPIs.
Customer Service: Deliver outstanding customer service to support local pet owners and embody company values.
Health and Safety: Ensure full health and safety compliance across the store.
Potential transition routes: People from assistant store manager or department manager roles in retail may bring strong operational and team leadership skills, alongside meeting management experience requirements.
Job description
Store Manager – Slough - 39 Hours
Who are we?
At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
What’s the role?
We’re looking for a Store Manager to lead our team in Slough. Reporting directly to the Area Manager, you’ll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your key responsibilities will include:
Overseeing all aspects of daily operations, from stock control to store standards.
Leading and inspiring your team to achieve sales targets and exceed KPIs.
Creating a positive and fun working environment for your colleagues.
Ensuring health and safety compliance across the store.
Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
We’ll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Who are we looking for?
We’re looking for someone with:
At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
A passion for retail and a proven track record of delivering excellent results.
Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
Strong communication and leadership skills to engage and motivate your team.
Are passionate about learning and committed to training covering areas such as customer service, health and safety, and pet care
Benefits
We reward our Store Managers with a comprehensive package designed to support your well-being, including:
Annual bonus opportunities.
28 days paid leave, rising to 33 days after 2 years (including bank holidays).
A birthday day off to celebrate in style.
Life assurance worth 4x your annual salary.
A 4% company pension contribution.
Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Click here to read our Values & Behaviours
Click here for more details and other benefit
Join Us!
Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.
Don’t wait—apply now! We may close the vacancy early due to high interest
